Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As a Technical Support Representative, you will be responsible for copier operation, bindery, fulfillment, QC, final check, pickup/delivery, facility maintenance, and mailroom duties. Also support with basic troubleshooting on the printers/copiers (clearing paper jams, changing the toner.
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Job Type: Full-time (1 shift).
Pay range: $18 - $20/ hr.
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Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 40 per week
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Work Location: In person