Technical Sales Support Specialist jobs in Arkansas
Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Technical Sales Support Specialist jobs
Sales Support Specialist
- Jack Tyler Engineering
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Little Rock, AR
FULL_TIME
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Founded in Little Rock, Arkansas in 1963 by Jack L. Tyler, P.E., Jack Tyler Engineering, Inc exists to serve its customers by providing engineered technical solutions to customers' problems. Jack Tyler Engineering was founded on core family values, and those same values drive every part of our organization today. Now, 60 years later and in the hands of our 3rd generation of family leadership, we are growing and expanding our services in both task and territory.Jack Tyler Engineering exists to serve two main purposes:
- We sell and service the equipment that is required to provide clean water to the communities where we live and work. Everyone deserves clean water, and we strive to make sure there is an ample supply. Our equipment collects, treats, and distributes water and wastewater.
- We sell and service the rotating equipment that is required to keep manufacturing plants up and running in Arkansas and surrounding states. When plants close due to unplanned maintenance and downtime, it can cripple an organization and a community.
The specific equipment that we sell and service from our three Arkansas locations includes pumps and pump systems, compressed air systems, valves, actuators, mechanical seals, controls, water treatment equipment, wastewater treatment equipment, and water storage tanks.If you are an organized individual who values helping meet the needs of others, you may be the person we need to join our team as a Sales Support Specialist. This critical role in our operations interfaces with our outside sales team to ensure we are responsive to clients by generating accurate and timely quotes that meet the client’s needs.At Jack Tyler Engineering, we value:- Servanthood – We seek to understand our customer’s needs and we seek to solve their problem.
- Technical Expertise – We strive to be experts on the equipment we sell, and service and we seek to operate with excellence.
- Bring Joy – We seek to create a positive and joyful experience that blesses our team members and customers.
- We Make Things Right – We keep our word, and we never walk away until the job is done correctly.
- Love Wins – Love is a verb, it requires discipline, and we seek to take care of each other and our customers.
Job Duties and Responsibilities- Work collaboratively and effectively across and within departments
- Fully utilize the Clickup software to document cost, quote, customer PO, JTE PO, order acknowledgment, due dates, customer conversations, and JTE conversations
- Produce accurate and timely quotes for parts and serialized replacement equipment
- Provide helpful and speedy support to the outside sales team and customers
- Ensure JTE revenue is maximized by following up on quotes via task reminders in Clickup
- Be resilient and flexible in managing your response to competing demands, competing priorities, and change
- Create accurate and timely quotes and orders in Sage 100/MAS system
- Assist in inventory management for assigned product lines
- Accurately maintain JTE filing system and follow JTE processes
- Resolve order issues by researching and coordinating product information with various departments within the company to ensure product pricing accuracy, product availability, and proper shipping documentation
- Correspond with customers, internal team members, and suppliers via e-mail to receive order specifications, verify product availability, ensure order accuracy, and provide order status updates
- Assist in change management initiative to transition from paper based systems to electronic systems
- Answer calls and route to appropriate staff as needed
- Demonstrate dependability by regular and prompt attendance
- Perform other duties as assigned.
Skills and Qualifications- Demonstrated ability to provide excellent customer service to both internal and external customers
- Strong verbal and written communication skills to work effectively with others
- Strong organizational skills and attention to detail
- Ability to effectively leverage software systems and online tools (ie. Clickup, Sage, MAS, etc)
- Ability to effectively utilize Microsoft Outlook , Excel, and Sharepoint
- Ability to understand technical requirements and match the customer needs with the right solution
- High School diploma or General Education Degree (GED) required
- Must be able to pass a background check and drug test
Benefits- We offer a career in a recession proof industry
- Competitive Compensation
- Ongoing training and career advancement
- Closed every weekend to spend time with family and friends
- Paid time off and paid holidays.
- Healthcare benefits available (health, dental and vision)
- Matching retirement plans - 401(k)/Roth. (Safe Harbor Plan)
- We put people first and we value family and work-life balance.
Thank you for your interest in Jack Tyler Engineering. We are excited to meet you, learn more about you, and hear more about your interest in helping us accomplish our mission of providing engineering solutions from people who care.We are committed to maintaining a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Jack Tyler Engineering is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws.We encourage all interested candidates to apply. - Just Posted
Marketing Specialist
- Black River Technical College
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Pocahontas, AR
FULL_TIME
- Black River Technical College is seeking qualified applicants for the position of Marketing Specialist for the Office of Institutional Advancement (IA). This is a full-time, non-classified, 12-month p...
- 9 Days Ago
Employment Specialist
- Arkansas Support Network
-
Springdale, AR
FULL_TIME
- Position Overview Now Hiring! Employment Specialist Full-time position with required travel Compensation: $14.25-16.25/hr. Job summary: Assist the Supported Employment (SE), Workbridge, and Transition...
- 4 Days Ago
Transition Specialist
- Arkansas Support Network
-
Springdale, AR
FULL_TIME
- Position Overview Now Hiring! Transition Specialist Full-time position with required travel Compensation: $16-18/ hr. Job summary: The Transition Specialist (TS) will work with the Vocational Services...
- 4 Days Ago
Family-Centered Planning Specialist
- Arkansas Support Network
-
Springdale, AR
FULL_TIME
- Position Overview Now Hiring! Family-Centered Planning Specialist Full-time position Compensation: $16.75 per hour Job summary: The Family-Centered Planning Specialist (FCPS) supports individuals with...
- 10 Days Ago
Technical Specialist
- Apple
-
Little Rock, AR
FULL_TIME
- SummaryPosted: May 14, 2024Role Number:114438201Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology...
- 24 Days Ago
Technical Sales Support Specialist jobs at Popular Companies
Technical Sales Support Specialist
- Zoho
-
New Braunfels, TX
- Zoho Corporation | Temporary **Technical Sales Support Specialist** New Braunfels, United States | Posted on 02/04/2022 ...
- 6/11/2024 12:00:00 AM
Expert Technical Support Consultant - Remote
- Veradigm
-
Austin, TX
- Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many ...
- 6/10/2024 12:00:00 AM
Technical Support Consultant
- Kaseya Careers
-
Columbia, SC
- Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Prov...
- 6/10/2024 12:00:00 AM
Technical Support Consultant
- Infosys
-
Hartford, CT
- Infosys is seeking a Technical Support Consultant with hands on experience in any of Java/ .NET / python or SQL technolo...
- 6/10/2024 12:00:00 AM
Expert Technical Support Consultant - Remote
- Allscripts Healthcare, LLC
-
Austin, TX
- Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many ...
- 6/9/2024 12:00:00 AM
Technical Sales Support Specialist
- Addison Group
-
Arlington, TX
- Job Overview In charge of coordinating all aspects of the product line to ensure orders are fulfilled in alignment with ...
- 6/8/2024 12:00:00 AM
Technical Sales Support Specialist
- TeamSoft
-
Germantown, WI
- Job Summary: Engage with clients to facilitate software subscription renewals. Keep customers informed through order ack...
- 6/7/2024 12:00:00 AM
IT Technical Support Consultant
- Turner & Townsend
-
San Francisco, CA
- Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver ...
- 6/7/2024 12:00:00 AM
About Arkansas
Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta.
Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$51,216 to $70,362
Most Popular Cities in Arkansas for Technical Sales Support Specialist Jobs
What does a Technical Sales Support Specialist do?
Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020