Technical Sales Representative jobs in Arizona

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Tier 1 Technical Support Representative
  • Roplan Sales AB
  • Scottsdale, AZ FULL_TIME
  • Description

    General Job Description:

    The Tier 1 Technical Support Representative will support our national and local Enterprise Business accounts by troubleshooting and/or resolving customer calls or cases by following set processes in an ever-changing environment. This position must be able to adapt to changes quickly. The Tier 1 Technical Support Representative is detail oriented, extremely well organized, and can communicate well with others. This position should be able to work independently, act professionally in all aspects of this position, and work in an environment that can be very fast paced and challenging.

    Schedule

    Training -

    M-F 8:30am to 5:30 pm for approx.. 4 weeks

    Regular Schedule -

    M-F 8am – 5pm

    Salary

    $18.00 per hour

    Essential Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Answer inbound Wireless/GPS troubleshooting calls (15-20 daily est.)
    • Respond to inbound Wireless/GPS troubleshooting emails (20-30 daily est.)
    • Track all troubleshooting activities in CRM system
    • Learn, understand, and support multiple products and services within a technical support department
    • Manage multiple support cases at one time
    • Meet support SLA’s and provide superior customer support\
    • Follow Knowledge Base Articles / create Technical Notes
    • Work with support and/or product development personnel to troubleshoot and workaround product issues

    Requirements

    Knowledge, Skills and Abilities:

    • Easily adapts to change
    • Good technical skills in Windows, Microsoft Office (particularly excel) and CRM (Salesforce preferred).
    • Able to multitask and work multiple computer applications at same time to log and resolve support cases.
    • Proactively stay up to date with all the latest technologies concerning Wireless products, and the underlying technologies.
    • Recognize and escalate difficult technical / business issues within the Sales, Customer Support, and Engineering organizations
    • Prioritize both time and projects, working independently
    • Listen, comprehend, and communicate “on the fly.”
    • Ability to communicate effectively
    • Highly self-motivated and independent with ability to also work with a team
    • Excellent customer support skills
    • Excellent troubleshooting skills
    • Need to be able to examine, investigate, and solve dynamic problems with ability to think "out-of-the-box” and develop creative solutions.
    • Strong follow up skills
    • Scheduling flexibility (support department will run 24x7)

    Education And Experience

    • 1-3 years high-tech customer support experience in a fast-paced environment

    Supervisory Responsibility

    None

    Work Environment

    This job operates in a clerical, office setting. Noise level is typically moderate. This role routinely uses standard office equipment such as computers, phones, filing cabinets, copiers, scanners and fax machines.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Position Type/Expected Hours of Work

    This is a full-time position with a schedule that varies, but will typically involve approximately 40 hours a week. Hours are subject to change at the company’s discretion.

    Travel

    Little to no travel is expected for this position.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
  • 18 Days Ago

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TECHNICAL SALES REPRESENTATIVE
  • Castolin Eutectic
  • Flagstaff, AZ FULL_TIME
  • Brief DescriptionWho we are:We are Pioneering Industrial Sustainability. Castolin Eutectic is a global provider of surface protection applications and solutions. Since 1906, we have brought innovative...
  • 2 Days Ago

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Senior Technical Sales Representative
  • Calgon Carbon Corporation
  • Gila Bend, AZ FULL_TIME
  • Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the wa...
  • 4 Days Ago

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Technical Sales Representative
  • ADT
  • Yuma, AZ FULL_TIME
  • 3012072Company Overview:The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities...
  • 5 Days Ago

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Technical Sales Representative - B2B
  • BestComm Networks, Inc
  • Tucson, AZ FULL_TIME
  • Job DescriptionWe’re looking for a dedicated professional with a proven track record of helping their clients make optimal technology purchase decisions while improving their sales numbers. We are a s...
  • 16 Days Ago

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Technical Sales Representative
  • Emerson
  • Phoenix, AZ FULL_TIME
  • Are you a Sales Professional in the process industry looking to grow your career? If so, Emerson has an exciting opportunity for you! We are currently looking for an experienced instrumentation sales ...
  • 18 Days Ago

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Technical Sales Representative
  • Tremco Commercial Sealants & Waterproofing
  • Phoenix, AZ
  • Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & B...
  • 6/11/2024 12:00:00 AM

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Technical Sales Representative
  • Kruger inc.
  • Elizabethtown, KY
  • POSITION SUMMARY Reporting to the Sales Manager, the Technical Sales Representative will be responsible for serving as a...
  • 6/11/2024 12:00:00 AM

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Technical Sales Representative
  • Carlisle Construction Materials
  • Birmingham, AL
  • Job Summary This position is responsible for facilitating the sales of CCM products in an autonomous environment by prov...
  • 6/11/2024 12:00:00 AM

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Technical Sales Representative
  • ASG: AirTech
  • Indianapolis, IN
  • Position: Technical Sales Representative Location: Indianapolis, IN Brand: AirTech Segment: Air Supply Group Air Technol...
  • 6/10/2024 12:00:00 AM

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Technical Sales Representative
  • Metal Era LLC
  • Waukesha, WI
  • Job Description Job Description Position Summary Our Technical Sales Reps are a vital part of our Sales Team, which prov...
  • 6/10/2024 12:00:00 AM

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Technical Sales Representative
  • KCG
  • Los Angeles, CA
  • Job Description Job Description We are a leader in serving the environmental needs of our customers and bringing the bes...
  • 6/10/2024 12:00:00 AM

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Technical Sales Representative
  • Syngenta Agro S.A
  • Job Description Technical Sales Representative - ( 18039335 ) **Description** **About Syngenta** Syngenta is a global le...
  • 6/9/2024 12:00:00 AM

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Technical Sales Representative
  • Tremco Commercial Sealants & Waterproofing
  • Poughkeepsie, NY
  • Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & B...
  • 6/7/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Representative jobs
$109,398 to $157,681

Technical Sales Representative in Wilsonville, OR
Supports the delivery of quality results by following company rules and guidelines and offering recommendations for policy and procedure improvements.
March 22, 2023
Demonstrates all products in a variety of settings and applications to broaden brand awareness and move clients from the competition to Audix.
December 09, 2022
Technical Sales Representative in Rochester, NY
Meet required reporting due dates, deadlines, and operate in an organized manner and be available to work outside normal business hours as needed.
April 17, 2023
Technical Sales Representative
Attend training sessions and travel with experienced technical sales reps to learn company products, procedures, culture, and philosophy in dealing with customers.
December 23, 2022