Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Hours:
This position is from 9:30 am - 3 pm, Monday-Friday. Occasional evening shifts may be needed for specialty events such as graduation.
Qualifications:
High School diploma required. Previous retail or customer service experience required. Must be able to speak effectively with customers, apply concepts such as fractions, percentage ratios, process information/merchandise through computer system and POS register system, self-motivated, work with a minimum amount of supervision. Must be able to stand for long periods of time and lift at least 50 lbs. Enjoying people and being a team player are essential.
Job Summary:
As a member of the Bookstore it is your unique position to support and serve all areas of Bridgerland Technical College (BTECH), including but not limited to administrators, department heads, instructors, students and vendors. We strive to serve all of these areas to the best of our ability. At BTECH we are a family. If you want a sense of belonging and community then this is the place for you. We do our best to create a professional and welcoming atmosphere by following all policies and procedures related to the College. You'll help us maintain organized inventory with accurate records through proper ordering, rotation, markdowns and auditing procedures. You must be open to suggestions and professional criticism. You will have the pleasure of collaborating with our amazing Bookstore personnel, department heads, faculty and other staff to coordinate multifaceted solutions to emerging problems. Regular one on one meetings with the Store Manager to discuss important operational information, upcoming changes and department specifics are necessary. We want you to take pride in ensuring your area of responsibility has proper signage and pricing. You will be a valued team member!
Essential Duties: