Systems Support Assistant, Sr. assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant, Sr. may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant, Sr. typically reports to a supervisor or manager. The Systems Support Assistant, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Systems Support Assistant, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
** Will be required to be full time onsite (5 days a week) at 1980 West Broad St, Columbus.
Requirement Description:
The candidate will be supporting The Ohio Department of Transportation s (ODOT) Asset Management Team.
This position will function as a skilled PS2 within the Department of Information Technology responsible for tracking, updating, and movement of Information Technology desktop and network assets.
Specific responsibilities:
Years of Relevant Experience: 3 - 4 years
Skill | Required /Desired | Amount (Years) |
Asset Management | Required | 3 |
Analytical Skills | Required | 3 |
Customer Service Skills | Required | 3 |
Strong Communication Skills; both written and spoken | Required | 3 |
Experience with ServiceNow ticketing | Highly Desired |
|