Systems Support Assistant jobs in Kentucky
Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Systems Support Assistant jobs
Desktop Support Technician
- Cynet Systems
-
Owensboro, KY
CONTRACTOR
-
Job Description:
Responsibilities:- Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop support, printers, PDAs, BlackBerrys, and LAN cable drops.
- Hands on role where expected to provide 1st line IT support services to the business community ensuring that all requirements are met within agreed service targets.
- To provide infrastructure administration functions.
- Providing on-site cover as part of a shift arrangement.
- Being prepared to work out of hours when required and to provide out of hours on-call support cover as required.
- Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities.
- Taking ownership of issues through to resolution on all appropriate requests.
- Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information.
- Move equipment associated with escalated help desk incidents and service requests.
- Performing asset inventory activities as needed.
- Trains and orient staff on use of hardware and software.
- Recommends and performs upgrades on systems (Workstations & Printers) to ensure longevity.
- Works with procurement staff to purchase hardware and software.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
- Performs other duties as assigned.
- Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office.
- Administration experience of MS Active Directory users & groups, policies and management concepts.
- Effective communication by engineers in English and local languages is mandatory.
- Ability to provide consistent, excellent customer support to the entire staff, representing a variety of personalities and management levels.
- Team Management for L1 resources.
- An individual with a minimum of 3 year’s supervisory experience.
- Strong customer service skills.
- Ability to interact with customers so as to ensure that the service is polite, efficient and responsive.
- Must be detail oriented and self-motivating.
- A self-starter with ability to work on their own initiative.
- To work through issues analytically to a successful conclusion.
- Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations).
- Strong Microsoft Office skills (Outlook, Word, and Excel).
- Thorough understanding of Outlook's calendaring tool.
- Understanding of Exchange functional accounts and how they are used within Microsoft technologies.
- Background security check required.
- Experience of managing and leading a geographically and culturally diverse team.
- Teamwork.
- Technical Expertise.
- Interpersonal Effectiveness.
- Concern for Order and Quality.
- At least 5-6 years of experience in the field or in a related area required.
- Prior experience on Desktops, Workstations, Notebooks and Printers.
- Collaboration experience including remote control of PCs and video conferencing knowledge.
- Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification.
- ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred.
- Total: 3-4 years of University education post High school (B.Sc. or Diploma).
- Bachelors / Masters / Equivalent.
- 1 Day Ago
Tech Support Spec.-Ex
- Exacta Systems
-
Lexington, KY
FULL_TIME
- The team operates in a high-energy, fast-paced, collaborative environment and requires an individual to be self-motivated and passionate about problem solving. The Technical Support Specialist is resp...
- 24 Days Ago
Desktop Support Technician
- Cynet Systems
-
Frankfort, KY
CONTRACTOR
- Job Description: Customer Service Skills and Temperament: No foul, abrasive, or condescending language was used over the phone. No argumentative demeanor. Takes ownership, not defensive about blame. E...
- 3 Days Ago
GIS Development and Support Specialists
- Cynet Systems
-
Frankfort, KY
CONTRACTOR
- Job Description: Highly motivated/adaptable – Must be a self-starter who thrives in a high-tempo environment. Must be adaptable to changing needs/opportunities. Must be constantly thinking of how to i...
- 3 Days Ago
General IT Support Specialist
- Cynet Systems
-
Frankfort, KY
CONTRACTOR
- Job Description: Pay Range: $16hr - $17hr Responsibilities: Printing agency reports and reviewing print quality. Use Client Production Printers. Use of BARR Print Spool Software. Monitor hardware for ...
- 3 Days Ago
Desktop Support Technician
- Cynet Systems
-
Richmond, KY
CONTRACTOR
- Job Description: Our technician’s work with the users and in person so they need to have good communication and interpersonal skills. Due to nature of job, The candidate must have a valid driver’s lic...
- 4 Days Ago
Systems Support Assistant jobs at Popular Companies
Student Information Systems Assistant (1183)
- Butte County Office Of Education
-
Oroville, CA
- About the Employer The Butte County Office of Education (BCOE) is located in Northern California and serves 13 districts...
- 6/2/2024 12:00:00 AM
Clinical Information Systems Assistant Director (Assistant Director (CO) - L2), Clinical Information Systems
- NYC Health Hospitals
-
New York, NY
- Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the larges...
- 6/2/2024 12:00:00 AM
Quality Assurance Compliance Specialist
- Harvey Nash
-
Newark, CA
- Specialist Quality Systems and Compliance IV Newark, CA (hybrid) 6 month contractHybrid - 2 days onsite 3 days remote 8A...
- 6/2/2024 12:00:00 AM
Fire System Assistant
- Loma Linda University Health
-
San Bernardino, CA
- Job Description Shared Services: Risk Management (Full-Time, Day Shift) - Job Summary: The Fire Systems Assistant assist...
- 5/30/2024 12:00:00 AM
Financial Aid Systems Assistant
- Hofstra University
-
Hempstead, NY
- About Hofstra Hofstra University is nationally ranked and recognized as Long Island's largest private university located...
- 5/30/2024 12:00:00 AM
Sub Pool - Information Systems Support Assistant
- Imperial Valley College
-
Imperial, CA
- Salary: $25.83 Hourly Location : Imperial, CA Job Type: Classified Substitute Job Number: ISSA Division: Information Tec...
- 5/29/2024 12:00:00 AM
Data Systems Assistant
- Idaho State Job Bank
-
Boise, ID
- Data Systems Assistant at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Data Systems ...
- 5/29/2024 12:00:00 AM
System Administrator
- StaffEx
-
Tampa, FL
- Position: System Administrator Industry: Elections Office Location: Tampa, FL 33619 Hours: Monday - Friday 8AM- to 5PM P...
- 5/29/2024 12:00:00 AM
About Kentucky
Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States.
Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$51,023 to $69,911