At Information Systems Engineering, Inc (ISE), we help manufacturers improve their business operations with proven technology solutions. Our team are experts in the solutions and technologies we sell, delivering great results to our customers.
Today ISE has 3 primary product lines and solutions that we sell, implement and support:
- Infor XA ERP – ISE is an Infor Channel Partner and reseller of the Infor XA ERP solution. Our team has deep expertise in helping customers upgrade and implement Infor XA ERP in their businesses. We can also host and manage our customer’s Infor XA environment in the cloud.
- IBM – ISE is an IBM partner selling IBM iSeries servers. We have staff with technical expertise to update, upgrade and optimize the IBM iSeries. In addition, we offer IBM iSeries cloud hosting and/or remote management services.
- MV2 MES – Our subsidiary, Paper-Less, LLC, develops, sells, implements, and supports our proprietary MV2 MES (Manufacturing Execution System) solution that connects, monitors, and coordinates complex manufacturing systems, data flows, and people on the shop floor.
ISE was founded in 1984 with the purpose of creating rewarding opportunities assembled by genuine relationships. 40 years later, we continue to serve this purpose and operate according to our Core Values:
- Water Yourself Daily – Nurture a positive mindset to live, learn, grow, and love what you do.
- Fuel Wonder, Forge Ingenuity – Inspire and encourage curiosity to launch creative solutions.
- Apollo (13) It – Challenge with passion, dedication, and teamwork. Urgent collaboration with the ability to adapt.
- Walk In Their Shoes – Be mindful of all stakeholders and follow through with your commitments.
It’s our legacy of working through these core values that enables our 10-year average employee tenure and 95% customer satisfaction rating. Our employees love what they do, and our customers praise the work we do for them.
Position Overview:
We are seeking a Sales Director to lead our sales team and contribute to our growth plans. The ideal candidate is a self-motivated, results-oriented coach who has experience leading a team of quota carrying sales reps and sales support team members (inside sales, presales engineers). Our sales model is a mix of selling our products direct and through/with channel partners as well as reselling our partner products. This role will proactively provide leadership and guidance to the sales team, while developing sales strategies in alignment with the organization’s strategic priorities and annual revenue targets.
Key Responsibilities:
- Personnel management and development for the entire sales team including sales support (currently a staff of 6).
- Support sales team in developing sales account strategies.
- Ensure we have a pipeline and sales to meet our sales targets.
- Provide ongoing coaching and training to secure quota attainment and overall market penetration.
- Maintain accurate sales forecasts managed in our CRM (SalesForce) and report to the leadership team regarding the sale team’s target progress.
- Implement and ensure adoption of a sales methodology that supports our multi-faceted products and sales methods with documented plays and playbooks.
- Develop and maintain relationships with key executives and decision makers at customers and prospects to support closing business.
- Manage key partner relationships for products that we resell (Infor and IBM).
- Work closely with the Director of Partners to: nurture existing reseller, referral and influencer partners; and, identify/develop new partners to support the growth of MV2 MES sold to users of Microsoft Business Central ERP.
- Work closely with Marketing to identify targeted marketing campaigns for all products and ensure proper sales follow-through on identified Sales Qualified Leads (SQLs).
- Develop and approve sales compensation plans with support from Accounting to do calculations.
- Create annual sales plan to meet company growth.
- As a member of the leadership team, contribute to the weekly tactical, monthly review and quarterly planning meetings.
- When necessary, obtain and close qualified leads for yourself in addition to your team.
Required Skills:
- BS/BA Degree or equivalent combination of education and work experience.
- Ten plus years of complex software sales experience with a proven ability to close business.
- Three to five years of leading sales teams with proven success in achieving revenue targets.
- Strong business acumen and the ability to quickly assess and understand a prospect or customer’s business environment and needs and apply the business value of our solutions.
- True coach mentality, and proven ability to inspire team members.
- Excellent business strategy instincts; able to perform in a competitive, changing environment.
- Excellent written and oral communication skills.
- Proficient with Microsoft Office Suite, and experience with SalesForce or other related CRMs.
- Familiarity with Pinnacle, Traction and/or EOS business operating systems a plus.