Switchboard Operator jobs in the United States
Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Switchboard Operator jobs
- Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
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Wyandotte, MI
PART_TIME
-
Part Time Benefit Eligible
Shift: Rotating
GENERAL SUMMARY:
Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
- Answer and route calls for the Service Response Center.
- Page physicians and facilitate patron communications as required.
- Provide messaging for medical staff and departments as directed.
- Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
- Serves as a backup resource for device/system failures for multi-site business units.
- Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
- Manage the consult communication process.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
Additional Information - 5 Days Ago
- TMPC
-
Richmond, VA
FULL_TIME
- Category: VAMC - Switchboard Operator Location: Richmond, VA, United States of America Citizenship Required: United States Citizenship Clearance Type: Background Telecommute: NO Shift: 1st Shift (Unit...
- 21 Days Ago
- TMPC
-
Biloxi, MS
FULL_TIME
- Category: VAMC - Switchboard Operator Location: Biloxi, MS, United States of America Citizenship Required: United States Citizenship Clearance Type: Background Telecommute: NO Shift: 1st Shift (United...
- 22 Days Ago
- AdventHealth Shawnee Mission
-
Shawnee, KS
FULL_TIME
- Description Switchboard Operator Part time Weekend – AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Vision, Medical & Dental Benefits from Day One Student Lo...
- 22 Days Ago
- VIA, Visually Impaired Advancement
-
Buffalo, VA
PART_TIME
- Job Description: VIA, Visually Impaired Advancement formerly known as Olmsted Center for Sight (OCS) is seeking a part time Switchboard Operator to work 20 hours or less per week. This position is pri...
- 23 Days Ago
- Robert Half
-
San Francisco, CA
OTHER
- Key Responsibilities:Answer incoming calls promptly and professionally, addressing inquiries and directing calls to the appropriate departments or personnel.Make outbound calls as necessary, including...
- 23 Days Ago
Switchboard Operator jobs at Popular Companies
- Sams Club
-
Bell Gardens, CA
- Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. T...
- 5/30/2024 12:00:00 AM
- Sams Club
-
Pasadena, CA
- Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. T...
- 5/30/2024 12:00:00 AM
- Furniture Ave Inc
-
Santa Ana, CA
- Job Description Job Description Recently merged Furniture Ave and Furniture City into one office. Looking for reliable f...
- 5/30/2024 12:00:00 AM
- RemX
-
Costa Mesa, CA
- Job Description Job Description RemX Staffing is looking for friendly Customer Service Representatives for our client. T...
- 5/29/2024 12:00:00 AM
- K2 Financial Partners
-
Glendora, CA
- Job Description Job Description Company Overview: K2 Financial Partners is a wealth management company based in Glendora...
- 5/28/2024 12:00:00 AM
- K2 Financial Partners
-
Glendora, CA
- Company Overview: K2 Financial Partners is a wealth management company based in Glendora, California. We pride ourselves...
- 5/27/2024 12:00:00 AM
- Providence Financial and Insurance Services, Inc.
-
Los Angeles, CA
- Job Description Job Description Job Description: We are seeking a Customer Service Manager to join our dynamic team in t...
- 5/27/2024 12:00:00 AM
- Pointwealth Management
-
Los Angeles, CA
- Job Description Job Description This position is for an client service associate/manager (series 7 licensed or unlicense...
- 5/27/2024 12:00:00 AM