SURVEILLANCE SUPERVISOR jobs in Arizona

• Applies fair and consistent supervision.
• Assists in hiring, termination, and disciplinary actions.
• Plans and administers work schedules and assignments for direct reports.
• Assist with the planning and budget preparation for the department.
• Monitors the performance of direct reports, ensuring adherence to all Tohono O’odham Gaming Enterprise (TOGE) and departmental policies and procedures.
• Functions in the capacity of a Surveillance Officer as a working supervisor.
• Ensures all team members are complying with regulations, ordinance, MICS, gaming compact, policies and procedures.
• Ensures all Surveillance equipment is functioning properly throughout his/her respective shift.
• Ensures that all video logs and reports are completed by Surveillance Officers.
• Prepares productivity reports, observations reports, trouble reports, and investigation summaries.
• Assists in any internal or external investigations conducted by the Tohono O’odham Gaming Office or authorized Law Enforcement Agency.
• Ensures all gaming irregularities are reported to the Tohono O’odham Gaming Office.
• Responsible for training new Surveillance Officers.
• Monitors and records all guest activity at video, table games and slot machines.
• Monitors and records all other areas by video camera.
• Monitors all alarm equipment in the Video Surveillance room.
• Monitors cash handling.
• Responsible for conducting all required duties related to the DVR Digital System.
• Completes performance evaluations of Surveillance Officers.
• Maintains a good communication with team members and maintains a positive and professional work environment.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Minimum Qualifications:

Education and Experience:
Associates Degree plus 4 years of casino surveillance. 2 of the 4 years must be in a supervisory capacity; Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of degree requirement; or must have successfully worked as a TOGE Surveillance Lead Officer or Surveillance Officer for 3 years. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license; and to include the following:

Physical Demands:

While performing the duties of this job, the team member regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stand; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

Work Environment:
Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work is required. Extended hours and irregular shifts may be required.