Software Systems Engineer jobs in Mississippi

Software Systems Engineer develops, modifies and codes software systems programming applications. Responsible for resolving less complicated problems relying on the established software systems. Being a Software Systems Engineer has basic knowledge of the principles of existing software systems development. Troubleshoots and fixes minor problems regarding current procedures or systems. Additionally, Software Systems Engineer requires a bachelor's degree. Typically reports to a supervisor. To be a Software Systems Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

I
IT/Software Deployment Project Manager
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Who Is Ideal?

    We don’t like to brag, but we’re kind of a big deal! Ideal is a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to the amusement, family entertainment, and financial markets. Ideal is a people-driven, diverse company that has been a leader in innovation in business management software systems for over 38 years. Ideal’s rapidly growing client base, aggressive product development path, and dynamic work environment provide an exciting opportunity for talented individuals looking for career growth and significant advancement opportunities.

    If you enjoy arcades, bowling, water parks, and theme parks then this is where you come in.

    Who Are We Looking For?

    Ideal is looking for a passionate customer service advocate who can live and breathe our core values. We don’t just need a manager. We need a leader and mentor. A mentor who teaches the team to be self-sufficient and lead by example. We need a leader who listens to the needs of the team and gives them the tools to accomplish tasks and projects to accomplish goals. We’ll also need you to have a solid understanding of Windows OS, Networking and be comfortable in a call center phone support environment which includes online chats, or email. Project management plays a large part of this role when we onboard and install our products to new customers for the continued growth of our company. You will be in charge of making sure customers are taken care of before, during, and after the product is operating their business. Customers and Team members will rely on you to answer their questions, address their concerns, and help them with all our products and/or services. What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers and employees.

    What Are We Looking For in You?
    • WOW Customers over the phone, online chat, or email
    • Ability to multi-task and adapt to changes quickly
    • Manage, plan and execute large and small installations around the world
    • Enthusiasm and a great attitude with great customer service skills
    • A problem solver with keen attention to detail
    • STRONG time management, organization, and decision-making skills
    • A WORK Together approach with open communication, excellence in service, integrity, and accountability
    • Knows how to address customer concerns creatively and share feedback with other teammates
    • Build TRUST by working as a team member, as well as independently, with minimal supervision
    • Demonstrate a STRONG customer service orientation and take responsibility to ensure customers are satisfied
    What You’ll Do
    • Manage a team of technical support/install specialists and priorities in a dynamic support environment
    • Manage, plan, and oversee every installation ensuring processes are being followed, and deadlines are being met.
    • Continued refining our processes to ensure top results and customer satisfaction
    • Train and assist installers for continued success and customer satisfaction
    • Engage team members and customers to ensure the highest quality of service
    • Build the best team by recruiting high-quality capable team members.
    • Schedule, delegate, and manage support/install staff
    • Build our constantly growing knowledge base & training articles/videos for customers and team members
    • Maintain productive customer relationships
    • Work with clients when escalation is needed to answer questions, resolve issues, troubleshoot problems, and research to find the causes of issues
    • Keep track of projects and tickets with our issue tracking system
    • Manage issues and tickets and exceed SLA goals
    • Communicate with developers to assist customers with upgrades and issues
    What Should You Expect From Us?
    • A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
    • Access to some pretty cool tools and resources
    • A feeling of accomplishment when you WOW Customers and employees
    • Ongoing training designed to improve customer experience and business performance
    • Fun team environment where we work hard to be the best team in the industry
    Experience
    • customer service: 5 years (Preferred)
    • Management / team leader experience: 5 years (Preferred)
    • A Certification
    • AA degree in a related field (Technical Call Center experience will be considered)
    • Previous IT or network experience: 1 year (Preferred)
    • Experience in Computer Science, Databases, IT, Networks or Business Information Systems
    • Experience with Microsoft Word and Excel and Windows OS (old and current)
    • SQL experience is preferred (not required)
    But That’s Not All!

    Here are a few more perks you’ll enjoy when you join the Ideal team:
    • 401(k) with a match of 50% up to 6% of your contributions
    • Dental Insurance
    • Health Insurance
    • Vision Insurance
    • Paid Time Off
    • Paid vacation and holidays
    • Health and fitness center membership
    This position is located at Ideal’s corporate headquarters in Meridian, MS. Applicants with previous experience will be given priority.
  • 7 Days Ago

I
Chief Financial Officer - Software Technology Industry
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Ideal Software Systems, Inc. is a privately held software/technology company headquartered in Meridian, MS. Founded in 1985, the company provides software and hardware solutions for the family enterta...
  • 10 Days Ago

I
App Deployment Coordinator
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Job SummaryThis position is responsible for ensuring a smooth and efficient deployment of mobile applications across the organization for our customers and to manage our Google and Apple developer rel...
  • 2 Days Ago

I
Office Position (FSD240607)
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Ideal Software Systems, an innovator in business management systems for over 30 years, is looking for a motivated person to join its growing team. This individual is crucial in maintaining strong rela...
  • 2 Days Ago

I
Support Technician (fsd240529)
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Do you have strong investigative skills? Are you committed to providing exceptional customer service? Looking for a career change?Ideal Software Systems is looking for a highly motivated individual to...
  • 7 Days Ago

I
Marketing Manager
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Who Is Ideal?We don’t like to brag, but we’re kind of a big deal! Ideal is a people-driven, diverse company that is a leader of innovation in business management software systems for over 35 years. As...
  • 10 Days Ago

G
Open Architecture Principal Software Systems Engineer
  • General Dynamics Mission Systems
  • Colorado Springs, CO
  • Basic Qualifications Bachelors degree in Systems Engineering, Software Engineering, Computer Science, Electrical Enginee...
  • 6/11/2024 12:00:00 AM

O
Software System Engineer
  • OnLogic
  • South Burlington, VT
  • As a member of our IT Team in South Burlington, VT, you work closely with the Engineering and Production teams to ensure...
  • 6/10/2024 12:00:00 AM

S
Software Systems Engineer (Experienced) HYBRID
  • Sandia
  • Albuquerque, NM
  • About Sandia Sandia National Laboratories is the nation's premier science and engineering lab for national security and ...
  • 6/10/2024 12:00:00 AM

T
Robotic Software & Systems Engineer
  • Teledyne FLIR
  • Orem, UT
  • ** Please note we are not able to offer sponsorship for this position now or in the future. We can only consider US Citi...
  • 6/8/2024 12:00:00 AM

M
Orion Flight Software Systems Engineer for Networks
  • Mb Solutions Inc
  • Houston, TX
  • Are you passionate about human space exploration, understanding the origins of the universe, and working with a passiona...
  • 6/7/2024 12:00:00 AM

Q
Software Systems Engineer - NASA Spacecraft DSA
  • Qualified Technical Services
  • Mountain View, CA
  • Work Location: NASA Ames Research Center - Mountain View, CA - Temporarily Remote Minimum Citizenship: U.S. Citizen or P...
  • 6/7/2024 12:00:00 AM

L
HBSS Software Systems Engineer
  • Leidos
  • North Charleston, SC
  • Description Leidos is actively interviewing for a HBSS Software Systems Engineer in North Charleston, SC that will help ...
  • 3/5/2024 12:00:00 AM

L
Principal Software Systems Engineer
  • Leidos
  • Columbia, MD
  • Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are de...
  • 2/19/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Systems Engineer jobs
$63,480 to $80,608

Software Systems Engineer in Indianapolis, IN
Systems software engineers also specify and analyze software requirements and establish operational specifications.
January 31, 2020
Software Systems Engineer in Riverside, CA
Connectivity engineers use every trick in the book to give our customers fast, stable, and safe whole-home internet.
February 22, 2020
Software Systems Engineer in Phoenix, AZ
If you want to become a systems integration engineer, you first need to determine if this career path is a good fit for you.
December 24, 2019