Software Support Manager jobs in California

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Software-specific technical writers
  • Expert Support
  • Los Altos, CA FULL_TIME
  • Our goal is to be the top career destination for great software-specific technical writers. If that’s you, we want you on our staff, or at least in our network. We already have a bunch of world-class technical writers who combine deep technical skill with the ability to communicate clearly and effectively. If this sounds like you too, we want to know you and you should know us. That way, when we have more work than writers (as is usually the case) we’ll know who to call right away.

    Send Us a Resume if You:

    • Are good enough that you have considered becoming an independent consultant (or you have done so).
    • Rite real good.
    • Write real fast.
    • Understand software development and engineering processes.
    • Understand the problems software developers have and how to help them solve those problems.
    • Are an expert with some rich set of writing and presentation tools, such as FrameMaker, Word, some form of Wiki, or some help authoring tool.
    • Know your way around some version control tool, such as Git, Perforce, CVS, or Subversion.
    • Enjoy learning and working with new technology.
    • Are comfortable on PC, Mac, and UNIX platforms.
    • Know how to make commitments you can keep.
    • Have a sense of humor and aren’t afraid to use it.
    • Are adept at handling demanding customers.
    • Enjoy variety in assignments.
    • Have a set of samples (or can build some) that we can use to get clients for you.
    • Are very good at managing yourself and your time.
    • Can file weekly status reports that are concise and informative.
    • Can ask for help directly when help is needed.
    • Are willing to work continuously toward the goal of being one of the best technical writers on the planet.
    We’ll be even more excited about talking to you if you also:
    • Understand advanced software (the buzzwords du jour are RESTful application architecture, iOS/Android development, AI/machine learning, or containerization and microservices).
    • Have 2 or more years professional programming experience.
    • Have a deep understanding of object technology or programming language design (for example, you can argue with developers about object models and win).
    • Understand principles of UI design and often tell developers why their UI is unusable (and are right).
    • Are capable and willing to write docs of all types, like reference manuals, user guides, developer guides, tutorials, white papers, and marketing/sales materials.

    Next Steps

    If you’re interested:

    • Email a resume, and writing samples if you have them, to jobs@expertsupport.com.
    • Subscribe to our newsletter. Be sure to check the “Potential Employee” box on the signup page.
    Note that due to the volume of resumes we receive, we can only respond to candidates whose skills are aligned with our current openings. We appreciate hearing from you though, and we’ll keep your resume on file for future possibilities.
  • 9 Days Ago

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Global Tech Support
  • Intelliswift Software
  • Santa Monica, CA CONTRACTOR
  • Job Title: Global Tech Support AnalystLocation: Santa Monica, CA 90404 (Hybrid)Duration: 6 monthsContract Type: W2 onlyPay Rate: $18.65/HourDutiesThe Global Tech Support Analyst is a member of the Cli...
  • 1 Day Ago

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Dynamics 365 Support Specialist
  • Indium Software
  • Cupertino, CA FULL_TIME
  • Title: Dynamics 365 Field Service Support Education Qualification: Bachelor's degree in computer science, engineering, or a related field.Experience: 8- 10 yearsWork Location: CupertinoWork Mode: Remo...
  • 10 Days Ago

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Tier 1 Technical Support
  • Centrex Software
  • Costa Mesa, CA FULL_TIME
  • Centrex Software is a rapidly growing, profitable financial technology (fintech) company that still embodies a small start-up culture. We provide various Software-as-a-Service (SaaS) solutions, includ...
  • 27 Days Ago

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Onsite Desktop Support Technician, Analyst, SCCM
  • Intelliswift Software
  • Burbank, CA CONTRACTOR
  • Location: Burbank, CA 91502 (Onsite)Type: ContractTitle: Onsite Desktop Support Technician, Analyst, SCCMDescription:Onsite Desktop Support Technician / Analyst with 3-6 years of experience for a cont...
  • Just Posted

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Clinical Support Support Coordinator Associate
  • TALENT Software Services
  • Remote, CA FULL_TIME
  • This job offer is not available in your country. Day to Day Responsibilities Perform daily outreach to Medi-Cal members to help coordinate Initial Health Appointments AVAYA system for recorded calls a...
  • 4 Days Ago

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Security Service Technician
  • Allied Universal®
  • Prineville, OR
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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AmeriCorps Math Tutor - Chicago
  • Saga Education
  • Chicago, IL
  • Employment status/hours: In-Person; Full-time; Monday – Friday (during traditional school hours) Application period: Ope...
  • 6/11/2024 12:00:00 AM

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Key Account Executive - Located in West Des Moines, IA
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Located in West Des Moines, IA Position: Key Account Executive Who we are: Since 1995, Mediacom Communications has becom...
  • 6/11/2024 12:00:00 AM

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Internet Tech Support Representative I
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Position : Internet Technical Support Representative I Who we are: Since 1995, Mediacom Communications has become a coas...
  • 6/11/2024 12:00:00 AM

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Product Support Specialist I - City of Industry, CA
  • Mitutoyo
  • Hacienda Heights, CA
  • Position Summary Perform functions to provide technical support for company products and software to end users, distribu...
  • 6/8/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Fort Wayne, IN
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Waco, TX
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Canfield, OH
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$128,662 to $182,333

Software Support Manager in Fort Myers, FL
Need help with your IRIS accountancy or payroll solution? Speak to our friendly support team via email or phone.
January 28, 2020
Software Support Manager in Hopkinsville, KY
The IT Systems Manager will ideally have the following experience.
February 21, 2020
Software Support Manager in Huntington, NY
Hexagon PPM is seeking a highly motivated customer service-oriented technical support individual.
December 26, 2019