Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
CMDSS proudly provides technology and business solutions to the federal government. We deliver high-quality services and solutions with personal attention and competitive pricing, utilizing a variety of technologies and techniques including PMI Methodologies, Certifications in Project Management, CMMI Processes, and Lean Six Sigma. We are proud to be a Service-Disabled Veteran-Owned Small Business (SDVOSB).
CMDSS is seeking a Software Engineer to join our team for an on-site opportunity in Arlington, Virginia. We have an exciting opportunity with the United States Marshals Services. We are seeking an individual to join the team who is fully committed to the success of the program and bringing the best innovation, implementation, and attitudes to bear to the position. The Software Developer will work with stakeholders in collecting requirements, designing, testing, implementing, and maintaining core application software.
All your information will be kept confidential according to EEO guidelines.