Software Support Engineer jobs in Ohio

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Senior Software Engineer, Helix IPLM
  • Perforce Software
  • Mason, OH FULL_TIME
  • Role: Senior Software Engineer, Helix IPLM 
    Location(s): Mason, OH / Burlington, MA / remote in US Eastern time 

    Perforce Software powers innovation at an unrivaled scale. Our solutions drive quality, security, compliance, collaboration, and speed across the technology lifecycle. We bring deep domain and vertical expertise to every customer, so nothing stands in the way of success.   

    Our global footprint spans more than 80 countries and includes over 75% of the Fortune 100. Perforce delivers solutions for even the toughest DevOps challenges and is trusted by the world’s top brands and notable market leaders, such as Adobe, Apple, Bank of America, Electronic Arts, Intuit, Marriott, NASA, Nvidia, Pixar, Qualcomm, Salesforce.com, Samsung, and SAP. 

    Position Summary: 
    Samuel Penn, Senior Manager, Software Engineering for the Helix IPLM Core at Perforce is searching for an experienced Senior Backend/Server Software Developer to join the team. We are looking for an individual who can become a core contributor to the design and implementation of our Helix IPLM Core product. 

    The Helix IPLM core product is a Java server providing REST services to our client and web applications. You will be part of the team responsible for the design and development of this product, working with Java code and Graph DB Cypher queries to provide highly performant results in response to client and web requests in a clustered and high availability environment. 

    Helix IPLM is used by many of the world's largest semiconductor companies to manage their Intellectual Properties (IP). It integrates with Version Control System (VCS) products, such as Helix Core, Git and Subversion to track versions and dependencies for the industry's biggest projects. Helix IPLM is a leading provider of IP lifecycle management and traceability solutions for enterprises. We work in an agile product development process with a state-of-the art CI/CD environment with core values of results, teamwork, ownership, quality of work, problem solving, and service to external and internal customers. 
     
    Responsibilities: 
    • You will be expected to help develop and maintain the Java server application, working on its REST interfaces and the Graph DB backend; 
    • You will be expected to be able to understand and resolve performance and scaling issues in high availability and clustered environments; 
    • You will need to work with remote development and QA teams across the US, Europe and Asia, taking part in design discussions, code review and planning meetings. 
    • You will be expected to work with our Support and Solutions teams, helping customers resolve issues with on-premises and cloud-based installations of Helix IPLM. 
    Requirements: 
    • 8 years of experience for Senior Software Engineer delivering enterprise software products to market; 
    • Ability to debug complex software and infrastructure issues within on-premises or cloud–based customer environments; 
    • Experienced with Java server development and knowledge of other languages (such as Python or Go) a bonus; 
    • Experience with VCS tools, such as Git, Helix Core and Subversion; 
    • Familiar with graph databases (Neo4j a plus); 
    • Experience with distributed systems, clustering (with a preference for causal models) and proxy management (with a preference for HAProxy); 
    • Solid foundation in TCP/IP networking; CCNA certification a plus; 
    • Knowledge of storage solutions, including networked (NFS, iSCSI, SMB) and local filesystems (traditional, COW); 
    • A good working knowledge of Linux, Linux-based software and environments. 
    • Exceptional in customer service and support; 
    • B.S. in Computer Science or Software Engineering preferred; 
    • Excellent communication in both verbal and written; 
    • Passion for software development and quality; 

    Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. 

    If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! 


    www.perforce.com 


    Perforce is an equal opportunity employer. We value diversity and celebrate its strengths. 

     

  • 2 Months Ago

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Senior Software Engineer, Helix IPLM
  • Perforce Software
  • Mason, OH FULL_TIME
  • Role: Senior Software Engineer, Helix IPLM Location(s): Mason, OH / Burlington, MA / remote in US Eastern time Perforce Software powers innovation at an unrivaled scale. Our solutions drive quality, s...
  • 2 Months Ago

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Software Engineer - Principal (PLM Software)
  • Siemens Digital Industries Software
  • Milford, OH FULL_TIME
  • We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the r...
  • 9 Days Ago

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Software Engineer II - SaaS Web Application
  • MIM Software
  • Beachwood, OH FULL_TIME
  • As a full-stack Software Engineer II at MIM Software, you will help build and maintain MIMcloud, which is a secure, HIPAA-compliant, cloud-based, multi-tenant, software-as-a-service (SaaS) product for...
  • 9 Days Ago

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Senior Software Engineer in Databases for Medical Images
  • MIM Software
  • Beachwood, OH FULL_TIME
  • As a Senior Software Engineer at MIM Software, you'll be working with medical images and the DICOM standard to maintain and develop MIMpacs, MIM's deeply connected system for DICOM storage and data ma...
  • 26 Days Ago

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Software Automation and Operations Engineer
  • Siemens Digital Industries Software
  • Milford, OH FULL_TIME
  • What Is the Opportunity?The Technology and Innovation segment of the Siemens Digital Industries Software Division requires an experienced and self-motivated engineer. This position will work in the “C...
  • 1 Day Ago

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Desktop Support Engineer
  • Planned Systems International
  • North Chicago, IL
  • Overview Planned Systems International, Inc (PSI) is seeking a Customer Service Engineer in North Chicago, IL. This posi...
  • 6/11/2024 12:00:00 AM

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Software Support Engineer
  • Square 9 Softworks
  • Boston, MA
  • Job Description Job Description The Role As a Support Engineer at Square 9, you will provide Level 2 and 3 support for c...
  • 6/10/2024 12:00:00 AM

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Software Support Engineer 3
  • FLEXSHOPPER LLC
  • Boca Raton, FL
  • Job Details Job Location Boca Raton - BOCA RATON, FL Position Type Full Time Education Level 4 Year Degree Job Shift Day...
  • 6/10/2024 12:00:00 AM

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Software Support Engineer (Partially Remote)
  • Latitude Inc
  • Austin, TX
  • This position allows for 2 days per week remote / work from home. Salary: $100,000 - 143,000/year We are seeking a skill...
  • 6/9/2024 12:00:00 AM

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IT Software Support Engineer
  • Idaho State Job Bank
  • Boise, ID
  • IT Software Support Engineer at Micron Technology, Inc. in Boise, Idaho, United States Job Description Our vision is to ...
  • 6/8/2024 12:00:00 AM

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Software Support Engineer
  • Robert Half
  • Milwaukee, WI
  • We are seeking an Application Support Engineer to join a tenured and growing team, focusing on internal customer-facing ...
  • 6/7/2024 12:00:00 AM

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Software Support Engineer
  • Tranzeal Incorporated
  • San Jose, CA
  • Software Support Engineer (W2 only role) Experience writing and debugging JavaScript Code Working knowledge of object-or...
  • 6/7/2024 12:00:00 AM

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Enterprise Billing Software Support Engineer
  • Idaho State Job Bank
  • Boise, ID
  • Enterprise Billing Software Support Engineer at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen i...
  • 6/7/2024 12:00:00 AM

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$67,858 to $90,845

Software Support Engineer in Cincinnati, OH
This role is responsible for production support development of consumer facing digital banking applications in a fast paced agile environment.
January 21, 2020
Software Support Engineer in Racine, WI
Software developers are in charge of the entire development process for a software program.
December 07, 2019
Software Support Engineer in Huntington, WV
Primarily responsible for providing world class technical support to Blue Prism customers and partners, and will be reporting to the Customer Support Manager.
December 11, 2019