Software Support Engineer jobs in New York

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Sr. Desktop Support Engineer
  • Sligo Software Solutions Inc.
  • Binghamton, NY FULL_TIME
  • Hi,

    Greetings from Sligo Software Solutions, Inc. !!

    SLIGO is a Software Development & IT Consulting company. We have around 100 IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government.

    We have an urgent requirement for Sr. Desktop Support Engineer position with our client.

    Role: Sr. Desktop Support Engineer

    Location: Binghamton, New York

    Duration: 30 Months

    Job ID: SLG - 19 - 9391

    Client: NY State

    Respond by Date: 04/19/24 5:00 PM

    Description

    The ITS Specialist-Senior position will provide technical assistance and assessment of designated NYS OMH facilities via the NYS ITS Network Site Consultation process. This will include but not limited to circuit bandwidth, Voice Over IP (VoIP) phone system upgrades and wireless upgrades. The position will require travel to complete the physical site assessments.

    Duties

    • Consultant will work on equipment installation, relocation and removal.
    • The consultant will be working on VOIP phones, WAPS, and data communications equipment for supporting the NYS Office of Mental Health (OMH).
    • Consultant will participate in the planning and execution of all phases of project including: request analysis, site surveys, site preparation, cable trouble-shooting and installation, asset management, inventory control, and network assistance
    • Knowledge of network equipment is required.

    Mandatory Requirements

    • Experience (9 Years)
    • Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.

    Requirements

    • This is an 100% Onsite
    • 60 Months of Experience installing/troubleshooting PCs and Printers
    • 60 Months of Experience installing/troubleshooting servers
    • 12 Months of Experience installing/troubleshooting VOIP phones
    • 60 Months of Experience installing/troubleshooting data communications equipment
    • 60 Months of Experience conducting technical site surveys
    • 60 Months of Experience data cable installation/troubleshooting
    • 36 Months of Experience conducting inventory control
    • 36 Months of Experience in desktop support
    • R sum

    Ashok Reddy Akkala

    Team Lead

    Sligo Software Solutions Inc.

    ashok.akkala@sligosoft.com

    www.sligosoft.com

    Direct: (518) 908 0002

    Office: (518) 444 0459 x 113

    Fax : (518) 444 0457
  • 5 Days Ago

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Support Engineer - Voice Recording & Trading Platforms
  • Software Guidance & Assistance
  • New York, NY FULL_TIME
  • Job DetailsSoftware Guidance & Assistance, Inc., (SGA), is searching for a Support Engineer - Voice Recording & Trading Platforms for a CONTRACT assignment with one of our premier Financial Services c...
  • 1 Month Ago

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Senior Software Engineer
  • Constellation Software, Inc.
  • New York, NY FULL_TIME
  • About the Role: Building Next-Generation Tech Solutions At Constellation, we transform complex, multi-layered, time-consuming tasks into turn-key, intelligent, and scalable systems. Our ever-evolving ...
  • 1 Month Ago

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Lead Enterprise Support Software Engineer
  • Exostellar, Inc.
  • Ithaca, NY FULL_TIME
  • Exostellar, Inc.. is searching for a Lead Enterprise Support Software Engineer who will provide in-depth front-line support for our customers, working across the stack from code to infrastructure conf...
  • 21 Days Ago

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Technical Support Specialist I
  • BCC Software
  • Rochester, NY FULL_TIME
  • Company DescriptionBCC Software is the leading postal and presort software solutions provider. With 40 years of industry experience, we are dedicated to ensuring that all of our software products and ...
  • 21 Days Ago

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Freelancer Desktop Support Engineer L1
  • Sybex Support Services
  • Manhattan, NY PART_TIME
  • We are currently looking for an experienced Desktop Support Engineer (L1) for our open position. The L1 Engineer will be required to work on site for this role and provide support to end users working...
  • 22 Days Ago

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Desktop Support Engineer
  • Planned Systems International
  • North Chicago, IL
  • Overview Planned Systems International, Inc (PSI) is seeking a Customer Service Engineer in North Chicago, IL. This posi...
  • 6/11/2024 12:00:00 AM

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Software Support Engineer
  • Square 9 Softworks
  • Boston, MA
  • Job Description Job Description The Role As a Support Engineer at Square 9, you will provide Level 2 and 3 support for c...
  • 6/10/2024 12:00:00 AM

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Software Support Engineer 3
  • FLEXSHOPPER LLC
  • Boca Raton, FL
  • Job Details Job Location Boca Raton - BOCA RATON, FL Position Type Full Time Education Level 4 Year Degree Job Shift Day...
  • 6/10/2024 12:00:00 AM

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Software Support Engineer (Partially Remote)
  • Latitude Inc
  • Austin, TX
  • This position allows for 2 days per week remote / work from home. Salary: $100,000 - 143,000/year We are seeking a skill...
  • 6/9/2024 12:00:00 AM

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IT Software Support Engineer
  • Idaho State Job Bank
  • Boise, ID
  • IT Software Support Engineer at Micron Technology, Inc. in Boise, Idaho, United States Job Description Our vision is to ...
  • 6/8/2024 12:00:00 AM

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Software Support Engineer
  • Robert Half
  • Milwaukee, WI
  • We are seeking an Application Support Engineer to join a tenured and growing team, focusing on internal customer-facing ...
  • 6/7/2024 12:00:00 AM

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Software Support Engineer
  • Tranzeal Incorporated
  • San Jose, CA
  • Software Support Engineer (W2 only role) Experience writing and debugging JavaScript Code Working knowledge of object-or...
  • 6/7/2024 12:00:00 AM

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Enterprise Billing Software Support Engineer
  • Idaho State Job Bank
  • Boise, ID
  • Enterprise Billing Software Support Engineer at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen i...
  • 6/7/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$73,963 to $99,019

Software Support Engineer in Cincinnati, OH
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Software Support Engineer in Racine, WI
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Software Support Engineer in Huntington, WV
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December 11, 2019