Software Support Engineer jobs in Mississippi

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Network and Technical Support Engineer
  • Software People Inc.
  • Jackson, MS FULL_TIME
  • Hello,

    Please let me know your interest for the position below. Also share your Updated resume

    DO NOT SUBMIT REMOTE CANDIDATES!

    Phone/Skype Hire. Onsite from day 1

    Location: Jackson, MS

    Duration: 12 months

    Responsibilities

    • Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.
    • Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.
    • Make recommendations for modifications and enhancements to networks.
    • Assist in developing criteria for utilization of network monitoring software.
    • Assist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.
    • Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.
    • Provide assistance in managing cloud-based email and collaboration platforms
    • Provide assistance with managing directory services, including cloud-based directories like Google directory and Azure
    • Provide assistance with server upgrades and consolidation.
    • Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition.
    • Support and troubleshoot video conferencing solutions.
    • Assist school districts during their long-range technology planning efforts.
    • Provide network security assessments.

    Education and certification

    • Bachelor's degree
    • Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus
    • Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)
    • Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration

    Skills Needed

    Microsoft Active Directory 2012 R2 (or higher) experience 2 years

    Microsoft Exchange 2013 (or higher) experience 2 years

    Microsoft Server 2012 R2 (or higher) experience 2 years

    Routing and switching experience 3 years

    Google Workspace and Microsoft Office 365 2 years

    Wireless/Wi-Fi Networking Experience 2 years

    Experience implementing audio-visual communications (video conferencing) 1 year

    Experience developing and delivering technical training in a classroom setting 2 years

    Project management experience for hardware and software implementation projects 2 years

    WAN, LAN and network design experience, including development of layouts and specifications 2 years

    Experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 years

    Microsoft Windows 7 and 10/11 experience 6 months

    Mac OS 10.11 or higher 2 years

    Microsoft SQL Server 2014 or higher 2 years

    Server and workstation virtualization experience 3 years

    Firewall configuration experience 3 years

    Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune, JAMF, etc. 2 years

    Experience in setting up and managing a web filter for devices on and off campus 2 years

    Experience in implementing remote support solutions for devices on or off campus 2 years
  • 2 Days Ago

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Support Technician (fsd240529)
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Do you have strong investigative skills? Are you committed to providing exceptional customer service? Looking for a career change?Ideal Software Systems is looking for a highly motivated individual to...
  • 7 Days Ago

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IT Support Technician/Installer
  • Ideal Software Systems, Inc.
  • Meridian, MS FULL_TIME
  • Who Is Ideal?We don’t like to brag, but we’re kind of a big deal! Ideal is a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to t...
  • 11 Days Ago

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End User Support Specialist
  • Inabia Software & Consulting Inc.
  • Ridgeland, MS FULL_TIME
  • REQUIRED/EXPECTED:Bachelor’s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.Excellent communication and in...
  • 25 Days Ago

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IMS Engineer
  • Inabia Software & Consulting Inc.
  • Ridgeland, MS FULL_TIME
  • Job DetailsQualifications: Strong Knowledge on testing process, test strategy and test plans. Participate in creating application architecture document to provide deliverables in line with architectur...
  • 10 Days Ago

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NOC Engineer
  • Inabia Software & Consulting Inc.
  • Ridgeland, MS CONTRACTOR
  • REQUIRED§ Associates degree in a technical discipline or equivalent related technical experience in a wireless data/communications services capacity required.§ Minimum 2 years related experience in sp...
  • 12 Days Ago

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Desktop Support Engineer
  • Planned Systems International
  • North Chicago, IL
  • Overview Planned Systems International, Inc (PSI) is seeking a Customer Service Engineer in North Chicago, IL. This posi...
  • 6/11/2024 12:00:00 AM

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Desktop Support Engineer
  • Avance Consulting
  • Des Moines, IA
  • Job Description Job Description Desktop Support Engineer Location: Des Moines Experience : 5 to 8 Yrs Job Description Ad...
  • 6/11/2024 12:00:00 AM

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Software Support Engineer
  • Square 9 Softworks
  • Boston, MA
  • Job Description Job Description The Role As a Support Engineer at Square 9, you will provide Level 2 and 3 support for c...
  • 6/10/2024 12:00:00 AM

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Software Support Engineer 3
  • FLEXSHOPPER LLC
  • Boca Raton, FL
  • Job Details Job Location Boca Raton - BOCA RATON, FL Position Type Full Time Education Level 4 Year Degree Job Shift Day...
  • 6/10/2024 12:00:00 AM

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Software Support Engineer (Partially Remote)
  • Latitude Inc
  • Austin, TX
  • This position allows for 2 days per week remote / work from home. Salary: $100,000 - 143,000/year We are seeking a skill...
  • 6/9/2024 12:00:00 AM

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Software Support Engineer
  • Robert Half
  • Milwaukee, WI
  • We are seeking an Application Support Engineer to join a tenured and growing team, focusing on internal customer-facing ...
  • 6/7/2024 12:00:00 AM

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Software Support Engineer
  • Tranzeal Incorporated
  • San Jose, CA
  • Software Support Engineer (W2 only role) Experience writing and debugging JavaScript Code Working knowledge of object-or...
  • 6/7/2024 12:00:00 AM

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Enterprise Billing Software Support Engineer
  • Idaho State Job Bank
  • Boise, ID
  • Enterprise Billing Software Support Engineer at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen i...
  • 6/7/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$61,891 to $82,856

Software Support Engineer in Cincinnati, OH
This role is responsible for production support development of consumer facing digital banking applications in a fast paced agile environment.
January 21, 2020
Software Support Engineer in Racine, WI
Software developers are in charge of the entire development process for a software program.
December 07, 2019
Software Support Engineer in Huntington, WV
Primarily responsible for providing world class technical support to Blue Prism customers and partners, and will be reporting to the Customer Support Manager.
December 11, 2019