Retail Store Manager Assistant assists the store manager with day-to-day operations of a retail store. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail Store Manager Assistant requires a high school diploma. Typically reports to Retail Store Manager. The Retail Store Manager Assistant supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Retail Store Manager Assistant typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SUMMARY
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
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