Retail Store Customer Service Representative jobs in Texas

Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, assisting with inquiries, and ensuring customer satisfaction.

Duties:
- Provide excellent customer service by answering customer inquiries via phone, email, or in-person
- Assist customers with product selection, order placement, and order tracking
- Resolve customer complaints or issues in a professional and timely manner
- Upsell products and services to maximize sales opportunities
- Process customer returns and exchanges according to company policies
- Maintain accurate customer records and update information as necessary
- Collaborate with other team members to ensure a seamless customer experience
- Stay up-to-date on product knowledge and industry trends to effectively assist customers

Skills:
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Basic math skills for processing payments and calculating discounts
- Sales experience or the ability to effectively sell products or services
- Excellent verbal and written communication skills in English
- Time management skills to prioritize tasks and meet deadlines.

We offer competitive pay and benefits packages for our employees. Join our team and contribute to our mission of providing exceptional customer service!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required. Additional duties may be assigned based on business needs.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Ability to Commute:

• San Antonio, TX 78216 (Required)

Ability to Relocate:

• San Antonio, TX 78216: Relocate before starting work (Required)

Work Location: In person