Quality Assurance Specialist jobs in Arizona

Quality Assurance Specialist implements company and regulatory quality standards for product manufacturing. Knowledgeable of industry and governmental quality regulations. Being a Quality Assurance Specialist audits and reviews quality data according to existing procedures. Documents results in required format. Additionally, Quality Assurance Specialist requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Quality Assurance Specialist work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Quality Assurance Specialist typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Specialist
  • Acumen Fiscal Agent
  • Mesa, AZ OTHER
  • About The Company

    Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.

    Overview And Essential Job Functions

    The Quality Assurance Specialist will assist in monitoring the quality of outgoing communications and process documents as outlined by Acumen's best practices, Medicaid, the state or the contract, and all updates of the mentioned parties. The Quality Assurance Specialist will also conduct a variety of other company-wide administrative support tasks.

    • Review CRS conversations across all contact touchpoints to measure teams’ performance and track customer support quality
    • Identify and document lapses in CRS’ performance and provide constructive feedback for improvement
    • Provide regular analytic reports to leadership
    • Interact daily by phone and electronic communication with persons of various levels of educational backgrounds and authority
    • Provide excellent customer service to Acumen clients, coworkers and Acumen visitors both on the phone and in-person, and encouraging positive working relationships across the company
    • Review and process emails, will escalate when needed
    • Process documents to update and maintain customer files and records
    • Receive, research, sort, file, retrieve forms, correspondence and documents of confidential and time-sensitive nature
    • Work well independently with limited supervision
    • Retrieve messages and return calls; escalate issues to the appropriate Supervisor
    • Perform other work-related duties as assigned, or change priorities as instructed by Manager or Supervisor
    • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

    Minimum Qualifications

    • High School Diploma or equivalent, and some college courses or degree preferred
    • Intermediate computer skills (includes but not limited to: How to compose an email, attach documents to an email, manipulate various type of documents such as Word, Excel, Power Point, Adobe Acrobat, etc.)
    • The ability to effectively and respectfully respond to internal and external customers
    • Excellent organizational skills and attention to detail
    • Able to work independently as well as part of a team
    • Able to recognize a problem and escalate to the appropriate team member for resolution

    Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    If You Require Reasonable Accommodation For Any Part Of The Application Process Or Hiring Process, Please Submit Your Request Through One Of The Following Methods Listed Below

    • Dedicated fax 866-268-8885
    • Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
    • US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
    • Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
  • Just Posted

A
Quality Assurance Specialist
  • Acumen Llc
  • Mesa, AZ FULL_TIME
  • ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help...
  • 24 Days Ago

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Quality Assurance Specialist
  • RISE INC FAMILY
  • Mesa, AZ OTHER
  • Job Details Job Location: Mesa, AZ - Mesa, AZ Salary Range: Undisclosed DescriptionABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financ...
  • 28 Days Ago

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Quality Assurance Specialist
  • LanceSoft, Inc.
  • Casa Grande, AZ FULL_TIME
  • Title: Quality Assurance SpecialistLocation: Casa Grande, AZ 85193Duration: 12 MonthsShift: 6:30am to 3:00pmMain Purpose Of RoleCoordinate sampling requirements for finished products. This includes sh...
  • 3 Days Ago

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Quality Assurance Specialist
  • Planet Pharma
  • Casa Grande, AZ FULL_TIME
  • Job DescriptionThis position is NonExempt. Hours over 40 will be paid at Time and a Half.Performs data and document audits to ensure application integrity, accuracy, consistency and completeness. Prep...
  • 3 Days Ago

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Quality Assurance Specialist
  • KYYBA, Inc
  • Casa Grande, AZ FULL_TIME
  • Job DescriptionThis position is NonExempt. Hours over 40 will be paid at Time and a Half. Performs data and document audits to ensure application integrity, accuracy, consistency and completeness. Pre...
  • 7 Days Ago

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Quality Assurance Specialist
  • Defense Logistics Agency
  • Philadelphia, PA
  • Summary See below for important information regarding this job. Selected applicants will serve as entry-level trainees i...
  • 6/2/2024 12:00:00 AM

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Quality Assurance Specialist
  • QED Systems LLC
  • Frederick County, MD
  • QED Systems, LLC, is currently recruiting a Quality Assurance Specialist to join our team at Fort Detrick, MD to support...
  • 6/2/2024 12:00:00 AM

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Quality Assurance Specialist
  • Defense Logistics Agency
  • Richmond, VA
  • Summary See below for important information regarding this job. Selected applicants will serve as entry-level trainees i...
  • 6/2/2024 12:00:00 AM

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Quality - Quality Assurance Specialist Quality Assurance Specialist
  • Pyramid Consulting
  • Bothell, WA
  • Immediate need for a talented QA. This is a 06+ Months Contract opportunity with long-term potential and is located in B...
  • 6/1/2024 12:00:00 AM

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Quality Assurance Specialist
  • SBM Management
  • Durham, NC
  • Description Position at SBM Management SBM Management is looking for a Quality Assurance Specialist to join our team! Th...
  • 5/31/2024 12:00:00 AM

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Quality Assurance Specialist
  • Enprotech Corp
  • York, PA
  • Company Description Steeped in a tradition of hydropower, American Hydro is a leading supplier and installer of large eq...
  • 5/30/2024 12:00:00 AM

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Quality Assurance Specialist
  • CACI International, Inc.
  • Rome, NY
  • Quality Assurance Specialist Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI ...
  • 5/29/2024 12:00:00 AM

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QUALITY ASSURANCE SPECIALIST
  • U.S. Pacific Fleet
  • Honolulu County, HI
  • Summary You will serve as a QUALITY ASSURANCE SPECIALIST in the NAVY MUNITIONS COMMAND PACIFIC EAST ASIA DIVISION of NMC...
  • 5/29/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Quality Assurance Specialist jobs
$60,045 to $76,020

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