Psychological Services Director jobs in Tennessee

Position Overview

Primary Function:

• Career Band: NE8
• Non-Exempt
• This position follows a yearly schedule of 10 months.

Position Description

Typical Duties & Responsibilities:

• 
  Utilize UWC’s electronic medical record (EMR) – Point and Click. Use EMR proficiently and provide administrative and professional roles in managing confidential medical information.
• Schedule and manage appointments for the University Wellness Center (UHS and CAPS)
• Ensure that HIPAA and Consent to Treatment forms are completed by students upon arrival
• Ensure correct required forms are submitted by patients for any information requested or released
• Process credit card payments in person or via phone call
• Collect insurance co-payments
• Verify insurance for incoming UHS patients
• Manage petty cash
• Assist staff nurse with keeping student immunization records up to date and completion of Freshman Physical Forms as needed
• Assist UWC staff in the completion of prior authorizations from insurance companies for medication or treatment for patients as needed
• Collecting prescriptions from the dispensary for patients who are cleared to pick them up from UHS per clinicians
• Accessing patient records remotely from Erlanger and STRHS for clinician’s review
• Preparing medical records for the release of information
• Assist uninsured patients with self-pay rates for visits and prescription options
• Assist UHS and CAPS clinicians with intake of patients as well as check out and scheduling
• Assist with interdepartmental referrals
• Assist with referrals from the UWC to Student Accessibility Services
• Monitor UHS and CAPS email accounts
• Keep referral resources up to date for patients, clients, and clinicians
• Assist and schedule remote clinical visits for UHS and CAPS clinicians as requested or required.
• Responsible for brief triage of patients – the ability to appropriately direct students in mental health crises to appropriate services and appointments.
• Ability to remain calm and focused when triaging walk-in crisis situations.
• Ability to act independently on calls with students, parents, and university staff.
• Respect and protect the confidentiality of patients. Ensures that all confidential correspondence is kept secure. Creates and maintains confidential files.
• Cooperate and collaborate with other employees in the spirit of teamwork and collegiality.
• Other duties as needed/requested.

• Electronic Medical Record(EMR)
• Fax and copier
• Credit card processor
• iPad
• PC
• Telephone
• Zoom platform for EMR

• Student Contact: Daily
• Internal: Daily
• External: Daily

Attributes of a Successful Candidate

Education:

• High School Graduate or equivalent,
• Some post-secondary education is preferred.

• Excellent interpersonal communication skills,
• Medical office training and experience,
• Medical coding knowledge,
• Knowledge of medical insurance processes.

Supplemental Information

Confidential Information: Yes

Working Environment: Front Office

Physical Requirements:

• Must be able to push and/or pull objects,
• Must be able to use feet for repetitive tasks,
• Must be able to use hands for repetitive tasks,
• Must be able to lift between 11-20 pounds (Light work),
• Must be able to carry between 11-20 pounds (Light work)

735 University Avenue

Sewanee, Tennessee, 37383