Program Manager - Social Service jobs in Oklahoma

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Duties:
- Answer incoming calls from customers and provide assistance with inquiries or issues
- Make outbound calls to follow up with customers or provide updates on their requests
- Analyze customer needs and recommend appropriate solutions
- Perform data entry tasks accurately and efficiently
- Maintain a high level of professionalism and phone etiquette at all times
- Multilingual skills are a plus, as we value the ability to assist customers in multiple languages

Requirements:
- Previous experience in customer service is preferred but not required
- Bilingual proficiency in English and Spanish is highly desirable
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Ability to work well in a team environment
- Basic computer skills, including proficiency in data entry
- Minimum High school diploma, higher education degree preferred

For more detail, please see position description 5E322. We offer competitive pay and benefits packages, including medical insurance, retirement plans, and opportunities for career advancement. If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you.

Job Type: Full-time

Pay: $35,000.00 - $39,000.00 per year

Work setting:

• Hybrid work

Ability to Commute:

• Enid, Ok 73703 (Required)

Ability to Relocate:

• Enid, Ok 73703: Relocate before starting work (Required)

Work Location: Hybrid remote in Enid, Ok 73703