Program Management Office Manager jobs in the United States

Program Management Office Manager manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements. Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs. Being a Program Management Office Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Program Management Office Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Program Management Office Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Program Manager (Disputed Claims)
  • US Office of Personnel Management
  • Washington, DC FULL_TIME
  • Duties

    • Provides overall leadership for group planning, organizing, mentoring, and overseeing operations of the Disputed Claims office.
    • Lead the procurement for the Independent Review Organization (IRO) contract for medical consultant reviews.
    • Develops and evaluates standard operating procedures on disputed claims operations.
    • Represents OPM in meetings with officials of other Federal agencies, public and private sector organizations, carriers or insurance companies.

    Requirements

    Conditions of Employment

    • Must be a U.S. Citizen or National
    • Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
    • Suitable for Federal employment, determined by a background investigation
    • May be required to successfully complete a probationary period
    • Complete the initial online assessment and USAHire Assessment, if required
    • This position is not eligible for inclusion in a bargaining unit

    Qualifications

    For the GS 15: You must have one full year of specialized experience comparable in scope and responsibility to the GS-14 level in the Federal service (obtained in public or private sectors), which includes performing ALL the following activities:
    • Provide management oversight and control over a team adjudicating disputed claims;
    • Ensure disputed claims process is in accordance with statutory and regulatory requirements;
    • Handle staff and other complaints, settling disagreements and resolving conflicts; AND
    • Review communications and letters on health benefits claims.
    You must meet all qualification and eligibility requirements by the closing date of this announcement.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Education

    This job does not have an education qualification requirement.

    Additional information

    Current OPM employees may be entitled to relocation expenses.

    Incentive payments may be considered.

    This job opportunity announcement may be used to fill additional similar vacancies across OPM.

    Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.

    Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire


    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    For Category Rating: Once the application process is complete, a review of your resume will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to one of the three quality categories: Qualified, Well Qualified, or Best Qualified. Qualified Category = Does not exceed the basic qualifications requirements described in the "Qualifications" section of this announcement. Well Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Critical Competencies defined below. (This category must be met to be considered under ICTAP procedures) Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Critical Competencies defined below. The category assignment is a measure of the degree in which your background matches the competencies required for this position.

    Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

    • Administration and Management
    • Attention to Detail
    • Decision Making
    • Understanding of Health Benefits Disputed claims procedures
    • Accountability
    • Developing Others
    • Strategic Thinking
    • Interpersonal Skills
    Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

    The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      To apply for this position, you must provide a complete Application Package which includes:

      • Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications.
      • Do not include the following types of information in your resume:
        • Classified or government sensitive information
        • Social Security Number (SSN)
        • Photos of yourself
        • Personal information, such as age, gender, religious affiliation, etc.
        • Encrypted and digitally signed documents
      • Other supporting documents:
        • Cover Letter, optional
        • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request including the Reasonable Accommodation Request Form found here.
        • Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.) If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
          If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here.
        • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
        • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
        • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
        • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
      Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
    • How to Apply

      Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and the required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (EST)on 05/31/2024 to receive consideration.

      The application process is as follows:

      • Click the Apply Online button.
      • Answer the questions presented in the application and attach all necessary supporting documentation.
      • Click the "Submit Application" button prior to 11:59pm (ET) on the announcement closing date.
      • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
      • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
      • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
      • Set aside at least 3 hours to take the USA Hire assessments; however most applicants complete the assessment in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
      • Your responses to the USA Hire assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically used.
      For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the use of USA Hire assessments, review the following resources:

      https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments

      To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application and click Edit My Application. This option will no longer be available once the announcement has closed.

      To view the announcement status or application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/ . Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

      You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/12411958

      Agency contact information

      OPM Human Resources

      Phone

      202-606-9321

      Email

      jobs@opm.gov

      Address

      OPM Human Resources
      1900 E St., NW
      Washington, DC 20415
      US

      Next steps

      Once referred, you may be asked to complete a structured interview, written demonstration, and/or fit interview. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period.

      Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.

      We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation.

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Criminal history inquiries
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

    • Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications.
    • Do not include the following types of information in your resume:
      • Classified or government sensitive information
      • Social Security Number (SSN)
      • Photos of yourself
      • Personal information, such as age, gender, religious affiliation, etc.
      • Encrypted and digitally signed documents
    • Other supporting documents:
      • Cover Letter, optional
      • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request including the Reasonable Accommodation Request Form found here.
      • Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.) If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
        If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here.
      • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
      • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
      • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
      • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
    Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.


    Help

    This job is open to

    • Career transition (CTAP, ICTAP, RPL)

      Federal employees who meet the definition of a "surplus" or "displaced" employee.

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

  • 8 Days Ago

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  • US Office of Personnel Management
  • Washington, DC FULL_TIME
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Program Manager (Enterprise Risk Manager)
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Department Manager, Operations - Rodeo Drive
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Administrative Assistant Sr / Cardiothoracic Surgery
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Office Administrator
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  • Los Angeles, CA
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Hospital Bed Board Coordinator- Onsite Part-Time (2 Weekdays, Weekends & Holidays)
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Income Estimation for Program Management Office Manager jobs
$140,273 to $175,892