Physician Residency Coordinator jobs in Ohio

• Develops and maintains a collaborative relationship with the Department administrative staff and orthopedic clinical staff.
• Coordinates reception, appointment scheduling, registration, charge entry and medical records functions to promote the smooth, efficient flow of patients through the office. Ensures accurate and timely entry of registration data.
• Collaborates with coding coordinator(s) to ensure compliance with ICD-9 and CPT coding. Ensures accurate and timely charge entry and processing of denials. Troubleshoots billing problems.
• Implements organizational policies and procedures. Identifies, analyzes and resolves work problems. Takes appropriate steps to solve patient and guest complaints or problems. Recommends, implements, and evaluates patient satisfaction initiatives.
• Collaborates with Patient Financial Services in referring patients to available funding sources such as Medicaid, Access to Care, and Medicare.
• Assists with completion of financial assistance forms and refers appropriately to the hospital prescription assistance program.
• Serves as a liaison between the practice and administration, billing service, IS, finance, and other hospital departments.
• Orders supplies, prepares check requests for purchased items in a timely manner, and works with Accounts Payable to process payments. Maintains strict control of expenses.
• Monitors facilities to ensure they are safe, secure, and well maintained. Ensures adequate inventory of supplies and equipment. Ensures offices are opened and closed according to procedures.
• Promotes office in a positive manner within the hospital and in the community.
• Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.
• Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Other duties as assigned

Education:

• Associate's degree in relevant field or the equivalent combination of relevant experience and/or education.

Certifications:

• None required

Complexity of Work:

• Knowledge of billing procedures, CPT, and ICD-9 coding skills.
• Proficient with computer software applications (Word, Excel) and medical practice management systems.
• Ability to deal with patients, residents, attending physicians, office staff members, administration, and the public effectively.
• Ability to troubleshoot and train others on the use of medical office systems.
• Excellent verbal and written communication skills and interpersonal skills.

Work Experience:

• Two to three years experience in physician office setting.
• Experience working in a medical teaching environment preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment 
• Ability to communicate and exchange accurate information

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required