PC Support Manager jobs in Maine

Imaging Management Skill / Role: Image Management , Relevant Experience: 5 yrs in Image Management, Qualification: Bachelors / Masters / Equivalent Key Skills Required: General Description Create and maintain operating system images, driver packages and task sequences in SCCM or MDT Security update management using SCCM or WSUS Working knowledge of OS deployment using SCCM & MDT Windows Imaging & OS Deployment Customizing and creating WIM images, Exposure in ImageX, Windows PE, WAIK,ADK, Windows ICD & DISM tools Requires detailed knowledge of Windows (Win 7/XP/VISTA/Windows 8/ Windows 10), windows registry, Applications, and computer drive imaging technologies and client platforms and related hardware. Complete configuration, installation and support of equipment in an environment conducive to the specifications Applying modifications and customizations to the OS through registry modifications Develop/create and maintain Windows 10 and later desktop PC and laptop images, integrate and test software applications and upgrades, package and deploy base image and applications via SCCM Develop and deploy scripting and automation for image and application deployment/operational and maintenance in support of production systems and workstations, including batch and PowerShell scripting, PXE, .msi development and modification Knowledge of BitLocker and Encryption Developing utilities and processes to optimize images and installation procedures Develop and document design specification and build processes Troubleshooting/debugging software and hardware problems related to the operating system or supporting applications, drivers, and services. Full Understanding of downloading and deploying software updates using SCCM 2012, Creating Packages, Applications, Task sequences. Experience in creating and providing sccm database report. Knowledge Microsoft Office and Office 365 Proplus Product suites and administration Deploying SCCM OSD Task Sequences Knowledge of Azure AD and Azure domain join Define/test and certify client computing hardware standards and configuration for end users Security hardening for Windows client operating systems Knowledge to use Group Policy and System Center Configuration Manager to centrally deploy changes throughout the environment Good Knowledge of Windows 10 operating system is a must Solving Level 2 tickets Technical Requirements Required Skills / Qualifications: Good Command on SCCM 2012 or later versions Experience in Handling Windows Imaging Project Good Command on ImageX or DISM tool, Dell Kace Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer Application Compatibility Toolkit Windows System Image Manager OSCDIMG,BCDBoot,etc Windows Reinstallation Environment User State Migration Tool(USMT) Windows 7/8.1/10/2008R2/2012R2 Backup and Disaster Recovery Solutions Networking concepts including IP addressing, DHCP, DNS, etc Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - Ability to communicate technical issues clearly in person, on the telephone and in written documents - Good problem analysis and problem solving skills - Strong customer focus and good teamwork skills Other Skills / Experience Experience in Linux/Unix platforms installation & imaging. Experience in software development, processes, and methods QA/Software Testing/Troubleshooting experience. Years of Experience Relevant 5-7 Years Certification requirements Preferred to have 70-680,70-698,70-697,70-698,70-689,70-692,70-687,70-688 Compulsory MCSE/MCITP/MCSA/MCTS "Preferred to have 70-401(SCCM 2007) or 70-243(SCCM 2012)