PC Maintenance Technician jobs in Michigan

Under the direction of the Technology Director and Deputy Director is primarily responsible for ensuring the operation and availability of the County's network computers and all related peripheral devices. The role is also responsible for configuring, installing, maintaining, and provides support for networked and standalone computers. These tasks are completed by using either desktop or network-based software. In addition, the PC Technician role also provides user training and general help desk services to all users in the County complex and at remote locations.

1.    Configure and install desktops, laptops, mobile devices, printers, telephones, fax machines, and other infrastructure equipment.

2.    Install and configure software and PC drivers.

3.    Maintain and repair peripheral devices.

4.    Manage network components such as VLAN and IP assignments.

5.    Troubleshoot system failures and provide solutions to restore functionality.

6.    Provides help desk services, training, troubleshooting and support services to users for all IT assets.

7.    Install, terminate, and test network cabling.

8.    Maintains a reliable inventory of all agency issued hardware, software, and peripheral devices.

9.    Train and collaborate with other team members.

10.    Must be able to work onsite at the Eaton County governmental complex as well as satellite office locations.

11.    Attends seminars and workshops, reads professional journals and otherwise stays abreast of changing technology.

Other Functions

12.    None listed.

This list may not be inclusive of the total scope of job functions to be performed.  Duties and responsibilities may be added, deleted or modified at any time.

Associate degree preferred with course work in PC-based applications. Strong knowledge of various Microsoft Windows operating systems, Anti-Virus, Networking hardware, Email, and TCP/IP topologies. Must be capable of using hand tools, installing equipment, and cabling systems.   PC repair technician certification (i.e. A certification) highly preferred.

Two years of experience supporting a diverse collection of hardware and software products in a campus-style environment. Previous experience with word processing and spreadsheet software.  Demonstrated ability to train users on desktop hardware and software products.

Physical Requirements:
{This job requires the ability to perform the essential functions contained in this description.  These include, but are not limited to, the following requirements.  Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements}: 

·      Ability to enter and access information from a computer

·      Periods of prolonged sitting at a computer screen.

·      Ability to access various areas/buildings of the County with computer operations.

·      Ability to lift and move computer equipment and cabling.

·      Ability to lift and carry boxes of paper.

·      Ability to track computer cable and reach and bend to check connections.

·      Ability to operate computers, printers and related equipment.

·      Ability to use hand tools to assemble and disassemble computer hardware and cabling systems/devices.

·      Works in office conditions.

·      Occasional outdoor work related to external wireless access to the county network.

·      Works around noise of printers, scanners, and other computer equipment.