Patient Navigator jobs in Hawaii

We are, and always will be, dedicated to improving the health of Native Hawaiians and all of the people of Hawai‘i.

The Queen’s Health System began with a single hospital in 1859 founded by Queen Emma and King Kamehameha IV to provide health care and healing. We now have four hospitals and more than 70 preventive, specialty health care locations and labs throughout the Pacific region.

Our caregiver team includes more than 8,000 employees and over 1,400 physicians networked throughout Hawai‘i and the Pacific Basin.

We’re collaborators who care. We listen to and learn from each other to ensure that our patients benefit and our communities blossom.

If this sounds like an ideal place for your career to grow, we hope you’ll join our ‘ohana!

Responsibilities
I. JOB SUMMARY/RESPONSIBILITIES:

• Supports community health by establishing and maintaining trusting relationships with patients, families, and providers to promote health, recovery, resiliency, and wellness.
• Performs activities off-site, in the community, and makes patient home visits as required.
• Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objective of the department and The Queen's Medical Center (QMC).

II. TYPICAL PHYSICAL DEMANDS:

• Essential: stooping/bending, finger dexterity, seeing, hearing, speaking; lifting usual weight of 10 pounds up to 25 pounds.
• Frequent: standing, walking, reaching at and below shoulder level.
• Occasional: sitting, kneeling, climbing stairs, walking on uneven ground, squatting, pushing/pulling usual weight of 10 pounds up to 25 pounds; carrying usual weight of 5 pounds; reaching above shoulder level.
• Operates computer, calculator, copier, facsimile, and telephone.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.
• Must be willing to work both at the QMC and in the community. Work involves extensive off-site activities, including home and community-based visits to patients.
• Must have reliable transportation in order to make visits to sites where patients reside.
• May be exposed to negative responses from patient or family.

IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:

• High School diploma or equivalent.
• Valid U.S. driver's license required in accordance with Hawaii state law rules and regulations.
• Driver's abstract or evidence of good driving record.
• Meet and comply with qualifications set forth in QMC Fleet Safety Policy.
• Medical Assistant, Community Health Worker or Patient Navigation certification preferred.
• Current certification in BLS/HCP required.

B. EXPERIENCE:

• Two (2) years of relevant healthcare/social services experience; or one (1) year of healthcare/social services experience with a Community Health Worker certificate.
• Previous experience working with individuals with behavioral health and/or substance use issues preferred.
• Prior experience working with the underserved preferred.

Job Type: Full-time

Pay: $25.01 - $30.01 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work setting:

• In-person
• Outpatient

Application Question(s):

• This position is located at the Manamana campus on Punchbowl St. in Honolulu. Can you reliably commute?

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person