Patient Experience Manager jobs in New York

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Patient Experience Manager (RD)
  • Compass Group USA
  • Brooklyn, NY FULL_TIME
  • Position Title: Patient Experience Manager (RD) - Brooklyn, NY

    Salary: $95K-$100K

    Other Forms of Compensation: N.A


    Think Fresh! Lead with Excellence!

    An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team!


    Job Summary

    As the Patient Experience Manager, you will be responsible for the entire patient experience in relationship to clinical nutrition and dining services within a healthcare environment. The PEM will coordinate with other department professionals to deliver an exceptional patient experience and achieve identified nutritional outcomes. The PEM will promote health and wellness throughout the hospital system and the community in which the health system is located. As a leader on the dining services team, this person will be the catalyst for change.


    Essential Functions

    • Acts as a liaison between patient care and dining services by fostering and developing client, nursing and interdisciplinary staff relationships; participates in multidisciplinary committees to advocate for nutrition related programs and procedures.
    • Oversees patient services and clinical staff, including hiring, training, and completing annual evaluation
    • Manages dining service delivery, completes meal rounds and test trays to ensure correct temperature and customer service standards are met
    • Manages clinical nutrition protocols, policies, and develops clinical QA’s for process improvement to ensure patient satisfaction and quality of patient care
    • Ensure patient documentation is up to standards per the Academy of Nutrition Dietetics standards
    • Develops QA projects to identify and correct customer service or delivery gaps and communicates outcomes to appropriate team members and committees
    • Integrates guest dining services into patient care model, service and treatment

    Education

    • Credentialed as a Registered Dietitian(RD)/Registered Dietitian Nutritionist (RDN) with the Commission of Dietetic Registration
    • Licensed by state dietetics licensing board where applicable
    • Must have 3 years in healthcare clinical and/or operational experience
    • Serve Safe certified or completion of Serve Safe certification within 6 months of hire

    Apply to Unidine today!

    Unidine is a member of Compass Group USA

    Click here to Learn More about the Compass Story

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Associates at Unidine are offered many fantastic benefits.

    • Medical
    • Dental
    • Vision
    • Life Insurance/ AD
    • Disability Insurance
    • Retirement Plan
    • Flexible Time Off
    • Holiday Time Off (varies by site/state)
    • Associate Shopping Program
    • Health and Wellness Programs
    • Discount Marketplace
    • Identity Theft Protection
    • Pet Insurance
    • Commuter Benefits
    • Employee Assistance Program
    • Flexible Spending Accounts (FSAs)

    Applications are accepted on an ongoing basis.

    Unidine maintains a drug-free workplace.

    Req ID: 1292497

    Unidine

    LINDSAY PHILLIPS

    [[req_classification]]

  • 15 Days Ago

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Patient Experience Manager
  • Mindful Care
  • West Hempstead, NY FULL_TIME
  • The Company Person by person, we believe we can reimagine mental healthcare for everyone, at any point in their lives. We are a human potential brand—obsessively focused on guiding the individual towa...
  • 20 Days Ago

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Patient Experience Manager (RD)
  • Compass Group
  • Brooklyn, NY FULL_TIME
  • Unidine Position Title: Patient Experience Manager (RD) - Brooklyn, NY Salary: $95K-$100K Other Forms of Compensation: N.A Think Fresh! Lead with Excellence! An industry leading hospitality food servi...
  • 20 Days Ago

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Patient Experience Manager (RD)
  • Compass Group Careers
  • Brooklyn, NY FULL_TIME
  • Unidine Position Title: Patient Experience Manager (RD) - Brooklyn, NY Salary: $95K-$100K Other Forms of Compensation: N.A Think Fresh! Lead with Excellence! An industry leading hospitality food servi...
  • 22 Days Ago

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Patient Experience Representative Full Time - Patient Experience
  • Montefiore Nyack Hospital
  • Nyack, NY FULL_TIME
  • Day 11:00am - 7:30pm Sunday - Thursday Full Time Administrative/Clerical Nyack, NY $21-$22.00 per hour DESCRIPTION Under the direction of the Manager of Patient Experience, the Patient Experience Repr...
  • 4 Days Ago

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Patient Experience Improvement Specialist - Patient Experience - Mineola
  • NYU Langone Health System
  • Mineola, NY FULL_TIME
  • NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine...
  • 15 Days Ago

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Patient Experience Manager 1
  • Sodexo
  • WORCESTER, MA
  • Unit Description: Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal...
  • 6/11/2024 12:00:00 AM

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Patient Experience Manager - Somerset, NJ
  • Compass Group
  • New Brunswick, NJ
  • Patient Experience Manager - Somerset, NJClick Here to Apply OnlineJob Description Crothall Healthcare Salary: $60,000Ot...
  • 6/11/2024 12:00:00 AM

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Patient Experience Manager - Elmhurst, NY
  • Compass Group
  • Elmhurst, NY
  • Patient Experience Manager - Elmhurst, NYClick Here to Apply OnlineJob Description Crothall Healthcare Salary: 62,400 - ...
  • 6/11/2024 12:00:00 AM

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Patient Experience Manager 2
  • Sodexo
  • PHILADELPHIA, PA
  • Unit Description: Working together, supporting your team, reaching for the best in a high-volume, high paced environment...
  • 6/10/2024 12:00:00 AM

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Patient Experience Manager (Concierge)
  • University of Miami
  • Miami, FL
  • Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
  • 6/8/2024 12:00:00 AM

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PATIENT EXPERIENCE MANAGER, Houston, TX
  • Compass Group USA Inc
  • Houston, TX
  • Morrison Healthcare Position Title: PATIENT EXPERIENCE MANAGER (TXMedCtr), Houston, TX Salary: $52,000 - $63,000 Morriso...
  • 6/8/2024 12:00:00 AM

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Licensed Esthetician
  • Rewind Health and Wellness by Sharicom Health
  • Lexington, KY
  • Job Description Job Description We are seeking a Licensed Esthetician at the Clearwater location of Rewind Medical - Aes...
  • 6/8/2024 12:00:00 AM

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Patient Experience Manager 2
  • Sodexo
  • ARLINGTON, VA
  • Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your tea...
  • 6/7/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Patient Experience Manager jobs
$81,356 to $126,341

Patient Experience Manager
Serves as a resource and advisor to department staff and hospital leaders regarding project management including in the areas of patient experience and change management and including relevant tools and practices.
March 26, 2022
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize.
March 26, 2022
Collaborates with internal & external experts to implement evidence-based Service Excellence / Patient Experience tools and processes throughout acute care hospitals.
March 22, 2022
Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
February 14, 2022
Develops, coordinates, implements and evaluates content related to patient experience programs offered across the organization to all personnel, leadership as well as front line staff in clinical and administrative settings.
January 08, 2022
Collaborate with leadership and medical staff to develop and implement strategic initiatives, identifying and establishing long-and short-term priorities that improve the patient, provider and team member experience.
October 27, 2021