Patient Accounts Supervisor supervises credit, collection, insurance, and billing clerks in an inpatient and/or outpatient accounting office. Coordinates activities and schedules work assignments to meet billing deadlines. Being a Patient Accounts Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Patient Accounts Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Patient Accounts Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
General duties: This position’s duties include consulting with patients for financial arrangements. Collecting and processing patient payments daily. Provide backup for Patient Registration as needed. Clerical duties and other duties are assigned by the Business Office Manger according to policies and procedures and the mission of Louisiana Women’s Healthcare.
Requirements
Knowledge:
1. Knowledge of insurance industry, and LWHA financial policies
2. Knowledge of HIPPA compliance
3. Knowledge of medical terminology
4. Knowledge of financal terminology
Skills:
1. Skilled in data entry
2. Communication – Speak with confidence and proper English and grammar.
3. Customer service – Provide a positive experience for the patient.
4. Personable – have a pleasant personality and professional appearance.
Abilities:
1. Ability to read, understand and follow oral and written policies and regulations.
2. Ability to examine documents for accuracy and completeness.
3. Ability to communicate clearly and concisely.
4. Ability to establish and maintain effective working relationships.
5. Ability to reconcile daily payments received with computer generate report.
Environmental/Working conditions:
· Normal office environment.
· Must be able to do prolonged sitting.
· Must be able to work independent and as a team player.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Education and Background:
High school graduate. Previous experience private physician setting, preferably OB/GYN office or Family Practice. Computer literacy required.
Temperament:
Prefers detail-oriented work. Ability to prioritize tasks. Willingness and ability to work in any areas of assigned responsibility.
Physical Requirements:
Manual dexterity for data entry on the computer. Ability to speak in a clearly understandable manner. Visual ability to review computer reports. Requires sitting and standing associated with normal office environment. All duties to be performed with or without accommodation.
Office Citizenship Expectatations:
JOB STATUS:
This is a full time, non-exempt position