Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Position Summary:
The Order Fulfillment Associate provides the focused attention and quick pace necessary to accurately package and fulfill orders for scheduled sale and shipment and will oversee the picking of finished goods for orders and ensuring all compliance labeling has been applied. This position's main function is pulling sales orders and preparing them for delivery, verifying accuracy of product type and quantity. Additionally, the Order Fulfillment Associate is quality checking to ensure compliant labeling as they prepare orders.
Essential Job Functions:
Qualifications:
Required:
Preferred:
Knowledge, Skills, and Abilities:
This section outlines the knowledge, skills, and abilities necessary for the Order Fulfillment Associate to be successful in their role. It is not intended to be an all-inclusive list.
Benefits: Health, Dental, Vision, 401k w/ Company Match, Life, & Short-term Disability