Office Manager jobs in Maryland

Office Manager oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Office Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Service Delivery Manager
  • Met Office
  • National, MD FULL_TIME
  • Job Summary

    We’re looking for an exceptional Service Delivery Manager to help us make a difference to our planet.

    Job Description

    As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.

    Our opportunity is full time, 37 hours per week. This post may be based at various UK Met Office locations depending on availability and suitability for the role. Please visit our Careers Site to explore potential locations or email careers@metoffice.gov.uk for specific queries.

    World changing work

    From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.

    • We’re a force for good - focusing on our environmental and social impact
    • We’re experts by nature - always learning and developing to do things better
    • We live and breathe it - putting our purpose at the heart of decision-making
    • We’re better together - understanding partnerships and inclusivity make us greater
    • We keep evolving - pushing boundaries to make tomorrow better for our customers


    Your world of expertise

    We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a website which offers access to customisable weather data via API) and other delivery systems for observed and forecast data.

    You will also be responsible for ensuring data is provided to our customers as part of our commitments to the World Meteorological Organisation (WMO). Enabling data delivery to anyone is at the heart of meeting the Met Office citizen engagement strategy to drive socio-economic benefit and reach. Understanding how we evolve our operational services is key to the future data offer.

    Your key duties

    • Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring all appropriate documentation surrounding your services is provided and maintained.
    • Contribute to the management of service incidents and problems when required, and implementing, executing and maintaining appropriate business continuity measures and documentation.
    • Collaborating with cross-office teams and customers to identify, develop and/or improve services and manage the implementation into the operational environment. This will include realising efficiencies balanced against quality standards and where possible reducing production costs.
    • Building and maintaining excellent customer relationships and representing Services and the Met Office at customer meetings, internally and externally. Ability to demonstrate our production capabilities to increase knowledge and understanding and to manage expectations.
    • Develop and document services and procedures, including developing service measures/Operational Level Agreements (OLAs)/Service Level Agreements (SLAs), supporting Service Acceptance and improving change procedures.
    • Assisting Senior Managers in implementing policy and corporate initiatives and acting as a role model for our brand values. Acting to support, manage and implement change in WIA, Services and the wider Met Office.


    Person specification

    Essential Criteria, skills and experience:

    • We’re Experts by Nature - Demonstrate through strong leadership skills excellent customer service focus, particularly with regards to the management of incidents and customer feedback.
    • We Live and Breathe It - Evidence of excellent organisational skills and the ability to manage a high workload and conflicting priorities, whilst ensuring excellent customer service delivery is maintained.
    • We’re Experts by Nature - Demonstrate a sound knowledge of complex data flows, with an understanding of IT service management.
    • We’re Better Together - Evidence of developing and maintaining successful working relationships with customers and stakeholders.
    • We Keep Evolving - An awareness of the application of quality standards and evidence of finding ways to improve and evolve services provided to customers and stakeholders.
    • We’re Better Together - Excellent team-working, interpersonal and communication skills (both written and oral).


    Alongside your salary of £41,725, Met Office contributes £11,307 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

    Why join us

    Our work is life-changing, often life-saving and always life-enhancing. The Met Office is accredited as a 'Great Place to Work UK 2023' and in addition has achieved a place on both the UK's 'Best Workplaces in Tech' and 'Best Workplaces for Women' lists.

    As our Service Delivery Manager, your total reward package will be up to £57,639 annually, which includes:

    • £41,725 base pay
    • An outstanding Civil Service pension, with an average employer contribution of 27%
    • Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave


    Selection process details

    If you share our values, we’d love to hear from you. Apply below with your CV and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills.

    Closing date 17/06/2024 at 23:59 with first stage interviews commencing from 26/06/2024. You will hear from us once the closing date has passed.

    How We Can Help

    If you are considering applying and need support to do so, please contact us via careers@metoffice.gov.uk. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

    We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

    We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.

    Feedback will only be provided if you attend an interview or assessment.

    Security

    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .

    People working with government assets must complete baseline personnel security standard (opens in new window) checks.

    Medical

    Successful candidates will be expected to have a medical.

    Nationality Requirements

    This job is broadly open to the following groups:

    • UK nationals
    • nationals of the Republic of Ireland
    • nationals of Commonwealth countries who have the right to work in the UK
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
    • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
    • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service


    Further information on nationality requirements (opens in a new window)

    Working for the Civil Service

    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

    Diversity and Inclusion

    The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

    This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

    The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

    Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

    Contact point for applicants

    Job contact :

    • Name : Resourcing Team
    • Email : Careers@metoffice.gov.uk


    Recruitment team

    • Email : Careers@metoffice.gov.uk


    Further information

    Careers@metoffice.gov.uk

    https://careers.metoffice.gov.uk/our-offices/frontline-stations
  • 1 Day Ago

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Retail assistant manager
  • Office Depot
  • Glen Burnie, MD FULL_TIME
  • At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services cultu...
  • 12 Days Ago

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Retail General Manager Glen Burnie, MD
  • Office Depot
  • Glen Burnie, MD OTHER
  • OverviewAt Office Depot and Office Max, every leader is responsible for growing total sales and services within the location.; The General Manager has ownership and is responsible for achieving result...
  • Just Posted

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Senior Manager, Marketing (Prostate)
  • 10000138 - Brand Manager
  • Gaithersburg, MD FULL_TIME
  • At AstraZeneca we work together across global boundaries to make an impact and find answers to challenges. We do this with the utmost integrity even in the most difficult situations because we are com...
  • 12 Days Ago

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Sr. Manager Marketing TROP2 ADC HCP
  • 10000138 - Brand Manager
  • Gaithersburg, MD FULL_TIME
  • Are you ready to make a significant impact in the world of Oncology?The Senior Manager will play a critical role in executing our TROP2 ADC marketing plans for different indications, and also work in ...
  • 12 Days Ago

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Workday Financial Manager
  • University System of Maryland Office
  • Adelphi, MD FULL_TIME
  • PURPOSE OF POSITIONThe Workday Financial Manager consults with and advises the Finance departments of the Maryland Connect Consortium universities. The incumbent is responsible for leveraging the Work...
  • 1 Day Ago

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Front Office Manager
  • Belladerma Cosmetic Surgery & Skin Care Center
  • La Jolla, CA
  • Job Description Job Description Voted the Best Cosmetic Surgery Group in San Diego, Belladerma Cosmetic Surgery & Skin C...
  • 6/2/2024 12:00:00 AM

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Front Office Manager
  • Duro Electrical Contracting Corp
  • Thornwood, NY
  • Our organization is a leading company in the electrical contracting industry. We specialize in providing comprehensive e...
  • 6/1/2024 12:00:00 AM

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Front Office Manager
  • Four Seasons Hotels Limited
  • New York, NY
  • About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better...
  • 6/1/2024 12:00:00 AM

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Front Office Manager
  • Crescent
  • Fairfax, VA
  • Are you ready to be the face of our dynamic team? We're on the lookout for a passionate and proactive Front Office Manag...
  • 5/31/2024 12:00:00 AM

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Front Office Manager
  • Jiten Hotel Management Inc
  • Brockton, MA
  • Job Description Job Description Our Boston, MA property is seeking an experienced hotel management professional to join ...
  • 5/30/2024 12:00:00 AM

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Front Office Manager
  • Home2 Suites-Walpole, MA
  • Walpole, MA
  • Job Description Job Description To supervise the front desk, guest relations, and strive towards total guest satisfactio...
  • 5/29/2024 12:00:00 AM

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Front Office Manager
  • TradeWinds Island Resort
  • St Pete Beach, FL
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 5/28/2024 12:00:00 AM

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Front Office Manager
  • Hotel Bardo Savannah
  • Savannah, GA
  • Compensation Type: Yearly Highgate Hotels: LEFT LANE Hospitality in partnership with Highgate Hotels is excited to intro...
  • 5/17/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Manager jobs
$79,135 to $106,443

Office Manager in Minneapolis, MN
Manage contract and price negotiations with office vendors, service providers and office lease.
October 11, 2019
Office Manager in Troy, NY
Within the office, people often have the misconception that it’s your job to do everything they don’t want to do.
October 27, 2019
Office Manager in Boise, ID
Duties for a general business office manager include.
November 24, 2019