Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a dedicated Triage Nurse to join our healthcare team. The Triage Nurse will be responsible for assessing patient needs over the phone or in person and providing appropriate medical advice and care recommendations.
Responsibilities:
- Conduct patient assessments to determine medical needs and urgency of care
- Provide accurate and timely triage of patient inquiries, symptoms, and complaints
- Collaborate with healthcare providers to ensure appropriate patient care
- Educate patients on treatment options and medication instructions
- Maintain accurate and detailed medical records
- Follow up with patients regarding their health status
This position requires strong communication skills, critical thinking abilities, and a compassionate approach to patient care. If you are a dedicated healthcare professional looking to make a difference in patients' lives, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $24.00 - $29.00 per hour
Expected hours: 32 – 40 per week
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Work Location: In person