Nurse Navigator - RN educates patients and their families about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Being a Nurse Navigator - RN supports and guides the patient, families, and caregivers during decision-making processes. May organize and lead support groups or provide translation support for other languages. Additionally, Nurse Navigator - RN coordinates appointments and referrals. Tracks and documents metrics and outcomes. Requires a bachelor's degree. Requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. Nurse Navigator - RN's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)
GENERAL SUMMARY:
The Clinical Navigation Team consists of Nurse Navigators-Oncology and Patient Access Coordinators. Nurse Navigators-Oncology are nurses with oncology-specific clinical knowledge who offer individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers across the continuum of care. Patient Access Coordinators are administrative staff expert in coordinating services on behalf of the patient and delivering excellent customer service. The Clinical Navigation Team Collaborates with other health care team members including physicians, nurses, advanced practice providers, social workers, financial counselors, community health workers, patient access coordinators, and ancillary and other support staff, and referring physicians to create a high quality, efficient, safe, and exceptional patient experience. The Nurse Navigator-Oncology directly reports to the HFCI Manager-Clinical Navigation or Supervisor-Clinical Navigation.
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