Network Service Representative jobs in Maryland

Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Customer Service Representative
  • LaSalle Network
  • Landover, MD FULL_TIME
  • LaSalle Network is actively seeking a Customer Service Representative for one of our clients in the Landover, MD area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking to work with a well-known company, look no further!

    Customer Service Representative Responsibilities:

    • Answer incoming calls and respond to customer emails
    • Provide product, service, order-status and account information to customers
    • Process orders, resolve billing issues, exchange or return merchandise and adjust customer accounts accordingly
    • Research, identify and resolve customer complaints while maintaining detailed documentation and record keeping
    • Identify and escalate unresolved customer issues to management for further investigation
    • Follow up calls to customers to confirm appropriate changes were made

    Customer Service Representative Requirements:

    • 1 year of experience working with customers in a phone-based role
    • Working knowledge of Microsoft Office, general computer skills and basic typing skills
    • Proven customer specialist experience: active listening, customer-focused, professional telephone manner, interact positively and effectively with customers and multi-task in a fast-paced environment
    • Be a positive coworker: work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture
    • Ability to use critical thinking skills and make decisions

    If you are interested in the Customer Service Representative role, apply today!

    Thank you,

    Madelyn Smith

    Team Lead

    LaSalle Network

    LaSalle Network is an Equal Opportunity Employer m/f/d/v.

    LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
  • 9 Days Ago

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Customer Service Representative
  • The LaSalle Network Inc.
  • Landover, MD FULL_TIME
  • This job offer is not available in your country. LaSalle Network is actively seeking a Customer Service Representative for one of our clients in the Landover, MD area! In this position, you will help ...
  • 20 Days Ago

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Customer service representative
  • Hobart Service
  • Essex, MD FULL_TIME
  • Job Description This is a position under the direction of the District Manager. The selected candidate will be highly organized and be able to learn and perform a variety of duties with a focus on cle...
  • 16 Days Ago

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Service Representative
  • S3 Shared Service Solutions, LLC
  • Columbia, MD FULL_TIME
  • This is a remote position.We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun and 2023 Top Workplace in the USA as well as for leadership. Our commitment to tea...
  • 5 Days Ago

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Customer Service Representative
  • Your Linen Service
  • Capitol, MD FULL_TIME
  • Job DescriptionLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers s...
  • 4 Days Ago

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Customer Service Representative
  • Supreme Service Today
  • Bel Air, MD FULL_TIME
  • Can I hear you smile?You talk to someone, and they immediately feel comfortable. You have a smile that can be heard through a telephone. You listen intently and know how to help .These are the habits ...
  • 6 Days Ago

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Dental Network Service Representative
  • Highmark Health
  • Des Moines, IA
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Jefferson City, MO
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Madison, WI
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Dental Network Service Representative
  • Highmark Health
  • Bismarck, ND
  • **Company :** United Concordia Dental **Job Description :** JOB SUMMARY ******* **Due to Department of Defense (DOD) con...
  • 6/10/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Madison, WI
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/10/2024 12:00:00 AM

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Dispatch Services Rep / Customer Service Representative
  • Pronto Heating & Air Conditioning
  • Minneapolis, MN
  • Pronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service R...
  • 6/9/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Exmore, VA
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/8/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • El Dorado, KS
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/7/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$33,580 to $41,593

Network Service Representative in Chillicothe, OH
The Bomi Group also offers its clients a dedicated team of Customer Service representatives.
December 17, 2019
Network Service Representative in Salisbury, NC
The Customer Service department is monitored by an in-house IT system and is assessed periodically by customer satisfaction questionnaires issued to our clients.
December 07, 2019