Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Description
SUMMARY
The LSU Healthcare Network is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education. You can be a part of a progressive healthcare team making a meaningful difference in the care of patients. The LSU Healthcare Network is made up of over 175 healthcare providers – from primary care to specialty care – at several multi-specialty care locations in and around the Greater New Orleans area
Business Hours: Monday through Friday
**No nights, weekends or major holidays**
We offer a competitive compensation and benefits package including:
INTRODUCTION
Welcome to the role of Patient Service Representative! As a Patient Service Representative, you will be the first point of contact for our valued patients and will provide knowledgeable and friendly service that will ensure our patients have a positive experience with our practice. You will be responsible for answering patient questions, scheduling appointments, and providing general administrative support. Your excellent customer service skills and strong communication abilities will help us provide the best patient care. If you're looking for a rewarding job in a dynamic, fast-paced environment, this is the perfect opportunity for you!
JOB RESPONSIBILITIES
Requirements
EDUCATION & EXPERIENCE
CORE COMPTENCIES