Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Field Service Operations Manager (Home Performance Services Industry) $100k - $120k base performance bonus
Location : Brewster, New York
Are you a seasoned operations manager with a proven track record in leadership and a passion for delivering the highest quality work?
Healthy Home Energy & Consulting, a respected home performance services company, is seeking a dynamic Operations Manager to lead their field team.
About Healthy Home Energy & Consulting : A leading provider of home performance services, Healthy Home™ Energy and Consulting is on a mission! We help homeowners improve their homes and reduce their energy costs with the best quality work and materials possible.
Role Overview : As the Operations Manager, you are responsible for overseeing all field operations and the profitability of the field.
You own all project and warehouse operations. Operations include, but is not limited to, all Home Performance installations, HVAC installations, Service department, trucks, equipment, shop, building, production meetings and standards, production revenue, revenue per man hour, material, time sheet reporting, employee compensation and gross profit.
Every truck, person, shop or item we own needs to be clean and uphold the brand and cleanliness standards of our company.
What’s In It For You :
Must Have Experience :
Behaviors needed to be successful in this role :
Last updated : 2024-05-16