Mortgage Payment Processing Clerk jobs in North Carolina

Mortgage Payment Processing Clerk processes loan payments; inputs data to document transactions. Authorizes reports for credit, appraisals, employment, etc. Prepares and collects fees. Being a Mortgage Payment Processing Clerk may interact with collection department regarding delinquencies/non-payments. Requires a high school diploma or its equivalent. Additionally, Mortgage Payment Processing Clerk typically reports to a supervisor. The Mortgage Payment Processing Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service representative- Payment Processing
  • CONDUENT
  • Charlotte, NC FULL_TIME
  • About Conduent:

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


    Job Description:

    Customer Experience Associate IV- Payment Processing

    (Onsite) Charlotte, NC

    Shift: Monday- Friday ~8AM-5PM

    Pay: Up to $20/hr


    The Customer Service Rep will handle all lockbox inquiries and issues that are received via telephone, case system or email. This position is considered a production-oriented position, which includes adherence to Client based service level agreement goals.


    Requirements:

    • Excellent verbal and written communication skills
    • Self-motivation to work under minimal supervision while mastering tasks that may strictly defined procedures as well as others that require outside of the box problem solving
    • Ability to handle multiple task assignments concurrently
    • Attention to detail
    • Proficient time management skills
    • Ability to self-manage deadlines to prescribed service level agreements
    • Ownership of inquiry/issue case assignment and resolution from start to finish
    • Proficient in Outlook, Word and Excel
    • Detail oriented while completing financial inquiries and case notes
    • Strong verbal communications and able to work in a fast-paced environment
    • Ability to work with little to no supervision
    • Ability to lift 10- 25 lbs.
    • High school diploma or GED


    Good to know:

    • Experience in a Wholesale / Retail lockbox environment
    • Banking experience
    • Willingness for paid travel for training 1-2 weeks in some cases
    • Position is 50% seating
    • Salesforce experience beneficial
    • Perform research on client reported errors and provide information to production managers
    • Process adjustments to resolve financial impact errors as needed
    • Process all foreign item conversions that are received into Lockbox
    • Work with production management and applicable technical support groups to resolve client issues/inquiries as applicable
    • Communicate via telephone and/or email error resolution updates to client as applicable
    • Update case specifics in the error repository application as cases are closed
    • Provide daily error reporting details to production management
    • Provide monthly error reporting details to production management
    • Perform miscellaneous tasks as needed and/or directed by production management

    Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $20/hour


    Closing:

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

    At Conduent,
    we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
  • 2 Months Ago

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Mortgage Loan Processing Manager
  • Ternus Lending, LLC
  • Charlotte, NC FULL_TIME
  • The Processing Manager will initially report to the VP of Origination and will be responsible for overseeing the daily operations of the loan processing department, ensuring that loans are processed, ...
  • 11 Days Ago

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Processing Clerk
  • Exela Technologies
  • Charlotte, NC FULL_TIME
  • About the Role:The Processing Clerk is integral to the smooth functioning of processing operations. This role involves executing various processing duties, including but not limited to photocopying, b...
  • 25 Days Ago

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Mail Processing Clerk
  • Postal Source
  • Sanford, NC FULL_TIME
  • POSTAL MAIL PROCESSORNo Experience Required – Paid Training Provided – Job SecurityThe Postal Service is the largest government related agency in terms of employees. The Postal Service currently emplo...
  • 5 Days Ago

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Mail Processing Clerk
  • Postal Source
  • Bern, NC FULL_TIME
  • POSTAL CLERKNo Experience Required – Paid Training Provided – Job SecurityThe Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly...
  • 8 Days Ago

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Mail Processing Clerk
  • Postal Source
  • Thomasville, NC FULL_TIME
  • POSTAL MAIL PROCESSORNo Experience Required – Paid Training Provided – Job SecurityThe Postal Service is the largest government related agency in terms of employees. The Postal Service currently emplo...
  • 9 Days Ago

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Mortgage Loan Processor
  • Mr. Cooper
  • The Loan Processor is the primary contact for our customer during the mortgage fulfillment process and is responsible fo...
  • 6/11/2024 12:00:00 AM

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Mortgage Loan Processor
  • Shea Mortgage
  • Scottsdale, AZ
  • Job Description Job Description Who are we? Shea Homes roots trace back to 1881, when John Francis Shea opened a one-man...
  • 6/10/2024 12:00:00 AM

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Mortgage Loan Processor
  • Bank of Idaho
  • Twin Falls, ID
  • The mortgage loan processor is a part of the real estate lending team and is accountable for providing assistance to all...
  • 6/10/2024 12:00:00 AM

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Mortgage Loan Processor
  • OwnersChoice
  • Albany, NY
  • More than 30 years ago, credit union leaders founded OwnersChoice specifically to serve the unique mortgage requirements...
  • 6/10/2024 12:00:00 AM

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MORTGAGE LOAN PROCESSOR
  • Hope Credit Union
  • Jackson, MS
  • About Us Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to b...
  • 6/9/2024 12:00:00 AM

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Mortgage Loan Processor
  • Modern Mortgage Financial Llc
  • Farmington, MI
  • Job Description Job Description Mortgage Processor to help close loans and help process loans
  • 6/7/2024 12:00:00 AM

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Bilingual Mortgage Loan Processor
  • Cityscape Mortgage Corp.
  • Scarsdale, NY
  • Description Mortgage Loan Processor - Bilingual English and Spanish Are you an experienced, detail-oriented mortgage loa...
  • 6/7/2024 12:00:00 AM

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Mortgage Loan Processor
  • SolomonEdwards
  • Plano, TX
  • The Home Loan Processor I is a role supporting various Channels within the Mortgage Fulfillment Division (MFD). The indi...
  • 6/7/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Payment Processing Clerk jobs
$34,541 to $45,803