Mortgage Collector jobs in Florida

Mortgage Collector contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Being a Mortgage Collector adheres to pre-established guidelines when determining appropriate collection remedy. Typically handles accounts in early stages of delinquency. Additionally, Mortgage Collector requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Mortgage Collector possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Lee County Tax Collector
  • Springs, FL FULL_TIME
  • Description:

    • Salary Information - Starting Hourly Rate of $17.50**

    Description

    Do you thrive in a fast-paced, customer focused environment? Look no further than the Customer Service Representative role here at the Lee County Tax Collector. In this role, you will serve the community through helping with a variety of tasks, such as Motor Vehicle, Driver License and Identification Card, Business Tax Receipt, Real Estate Tax, and Hunting and Fishing transactions. You will wear many hats and no 2 days will be the same.

    While delivering 5-star service, you will connect with customers and be a part of vibrant team that strive for excellence every day.

    Job Summary

    The LCTC Customer Service Representative provides a full range of service delivery activities that support the Customer Service team and engage our customers. The representative contributes to the smooth operations of the service center by ensuring individual service levels meet or exceed established benchmarks and align with the customer service strategy for operational excellence and 5-Star customer service quality.

    Main Responsibilities

    • Provides guidance to customers regarding tax collector services and procedures; processes payments in person, by drop off, or by mail; reviews and retains various forms, titles, documents, payments and applications; and posts payments to proper accounts.
    • Performs cashiering functions; verifies to ensure funds are processed accurately and according to departmental procedures; balances daily revenues with end-of-day totals.
    • Responds to customer requests or concerns; researches problems and initiates problem resolution.
    • Participates in the of driver license services including fingerprinting, vision, oral and driving tests; inspects applicant vehicle vin numbers and records odometer reading
    • Performs general clerical tasks; maintains and updates customer records.
    • Collaborates with management team and key stakeholders as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
    • Remains up to date on policies, procedures, bulletins, applicable laws and legislation; professional literature and agency updates.
    • Other duties as directed.

    Requirements:

    Job Requirements

    • High school diploma or GED; supplemented by experience in customer service or call center and cash handling; or an equivalent combination of education, certification, training and/or experience. Proficiency in Microsoft Office and valid Florida driver’s license required. Bachelor’s degree in Business Management or related field and ability to speak a second language preferred.
    • Excellent communication skills and interpersonal skills; proven ability to problem-solve; well organized and manages time effectively.

    FLSA Status Description

    Work is performed under general supervision with limited latitude. Position exercises some judgment to determine in accordance with well-defined policies, procedures and techniques.

    Work Conditions

    Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light weight (5-10 lbs). Tasks may involve extended periods of time at a keyboard or workstation.

    Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.

    Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
  • 4 Days Ago

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Customer Service Representative
  • Lee County Tax Collector
  • Cape Coral, FL FULL_TIME
  • Description:Salary Information - Starting Hourly Rate of $17.50**DescriptionDo you thrive in a fast-paced, customer focused environment? Look no further than the Customer Service Representative role h...
  • 8 Days Ago

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Trainer
  • Lee County Tax Collector
  • Fort Myers, FL FULL_TIME
  • DescriptionDescriptionThis is an onsite position in Fort Myers. The starting salary for this position is $44,100.00 but it could vary slightly based on experience. New employees are hired at or near t...
  • 9 Days Ago

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Engagement Coordinator
  • Lee County Tax Collector
  • Fort Myers, FL FULL_TIME
  • DescriptionDescriptionThe Engagement Coordinator will coordinate and facilitate high impact internal and external engagement programs to enhance the role of the Tax Collector by educating and interact...
  • Just Posted

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Customer Service Representative
  • Manatee County Tax Collector
  • Manatee County, FL FULL_TIME
  • Are you ready to jumpstart your career and join a five-star team that values innovation, exceptional customer service, and shattering the “government stereotype”? Look no further than the office of Ke...
  • 1 Month Ago

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Customer Service Representative
  • Lee County Tax Collector
  • Fort Myers, FL FULL_TIME
  • Description**Salary Information - Starting Hourly Rate of $17.50**Do you thrive in a fast-paced, customer focused environment? Look no further than the Customer Service Representative role here at the...
  • 24 Days Ago

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Loan Servicing Specialist
  • Beacon Hill
  • Cedar Park, TX
  • A Real Estate company is looking for a Loan Servicing Specialist to join their team. This is an onsite position M-F, pay...
  • 6/12/2024 12:00:00 AM

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Loan Officer
  • MP: Wired for HR
  • Everett, MA
  • Who are you: We are seeking a dedicated and knowledgeable Mortgage Loan Officer to join our team. The successful candida...
  • 6/12/2024 12:00:00 AM

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Research Specialist A (Department of Breast Surgery)
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 6/12/2024 12:00:00 AM

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Client Engagement Senior Specialist
  • Valon
  • Phoenix, AZ
  • About the Company Valon's mission is to empower every homeowner. We believe the journey of home ownership starts when yo...
  • 6/12/2024 12:00:00 AM

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Wealth Relationship Manager - Millbrae (Cantonese/Mandarin Speaking)
  • Citigroup, Inc.
  • Millbrae, CA
  • The Wealth Relationship Mgmt. (Branch) Sr. Analyst SAFE Act is a seasoned professional role. Applies in-depth disciplina...
  • 6/12/2024 12:00:00 AM

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Supervisor - Customer Service (On-site)
  • Newrez LLC
  • Houston, TX
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What ...
  • 6/12/2024 12:00:00 AM

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Collector Mortgage Servicing
  • Bank of Oklahoma - BOK Financial Corporation
  • Irving, TX
  • Req ID: 75120 Location: Irving -IRV Areas of Interest: Mortgage Servicing Pay Transparency Salary Range: Not Available A...
  • 6/10/2024 12:00:00 AM

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Mortgage Collection Specialist (In office)
  • The Funding Group
  • Parsippany, NJ
  • Job Description Job Description Looking for a candidate to collect and monitor our portfolio of performing and non- perf...
  • 6/8/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Collector jobs
$38,665 to $49,040

Mortgage Collector in Springfield, MO
To write great resume for mortgage collector job, your resume must include.
January 31, 2020
Mortgage Collector role is responsible for mortgage, collections, union, payments, maintenance, loans, auto, financial, confidentiality, telephone.
December 11, 2019
Mortgage Collector in Springfield, IL
Their focus groups were confused about whether reverse mortgages were indeed loans.
February 05, 2020
Mortgage Collector in Laramie, WY
Mortgage collectors perform a number of duties that vary depending on their employer.
December 24, 2019