Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
For almost 55 years, Econo Print has offered high-quality printing services to customers in the Billings, MT area. Our state-of-the-art equipment and experienced staff make us the right choice for everything from color copies to banner printing. Our team is ready to create beautiful new apparel, marketing materials, and flyers just for you.
Are you skilled in customer service and looking for an exciting opportunity to showcase your talents? Econo Print in Billings, MT is seeking a motivated and experienced Customer Service Associate to join our team.
Econo Print is an Equal Opportunity Employer
Salary: $16.00-$20.00 per hour DOE Benefits
Benefits:
Hours/Shifts:
Job description
Customer Service Representative
Econo Print, located in downtown Billings, is looking for a personable individual to join our customer service team. The Customer Service Associate will work with customers in person, on the phone, and by email. The main job function is listening to customers, identifying their needs, and presenting the best products available to satisfy their printing and marketing needs.
Required Abilities:
Primary Responsibilities: