Member Services Supervisor jobs in Hawaii

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Treatment Services Supervisor
  • Salvation Army Family Treatment Services
  • Honolulu, HI FULL_TIME
  • Salvation Army Family Treatment Services (FTS) provides a puʻuhonua (safe place) designed for women and children on their journey toward living a life free of substance use and violence. We provide gender responsive residential and outpatient treatment, infant mental health and family services and supportive housing that helps women create healthy, supportive relationships in their lives and set them on the path toward achieving their self-directed goals.

    We invite you to join our Team and help to make multi-generational change in our community!

    We are looking for a Treatment Services Supervisor who will join our Women’s Way residential and outpatient treatment program. Are you that individual?

    This is a rewarding position that requires strong community relationship management skills and a generative leadership approach to join our multi-disciplinary team of Substance Abuse Counselors and Support Services Staff.

    Responsibilities:

    • Supervise, select and train substance abuse counselors and complete annual employee performance evaluations.
    • Collaborate with other program coordinators and supervisors to ensure quality treatment services across the continuum as part of Program Management.
    • Support quality improvement in accordance with all licensing, accreditation, and contract standards in coordination with the Continuum Counselor and QI and Data Tech.
    • Update program schedules, handbooks, phase packets, client documents and agency policies related to substance use treatment programming.
    • Conduct bi-monthly clinical staff meetings and chair weekly treatment team meetings.
    • Participate in advocacy and education efforts in the community and with state partners in gender responsive treatment services.
    • Maintain knowledge on research, best practices and evaluation outcomes data related to gender responsive treatment and make recommendations for program development.
    • In accordance with census needs, may support counseling team as a direct service provider, including some counseling, treatment planning and class facilitation.

    Qualifications:

    Certified Substance Abuse Counselor Certification (CSAC) and a minimum of two years of supervisory experience required. Certified Clinical Supervisor (CCS) certification and/or master’s degree in a behavioral health discipline preferred. Preference for a minimum of 5 years’ experience in a residential substance use treatment facility for women and/or supervisory or managerial role in any accredited substance use treatment program. Personal vehicle and valid Hawaii State driver license required.

    Benefits:

    · 14 paid holidays annually

    · Opportunities for professional licensing and/or CSAC supervision hours

    · Paid vacation and sick leave

    · Tuition assistance

    · Sick leave cash payout

    · Opportunity for growth within the larger Salvation Army division

    · Marriage leave

    · Parental leave

    · Quarterly employee engagement activities for team building and training

    · Convenient location from freeway offramps, bus lines and near Kahala Mall and Kaimuki Town

    · Free parking

    · Medical / Dental / Vision coverage

    · 403B

    · Employee Assistance Program

    Job Type: Full-time

    Pay: $56,000.00 - $60,000.00 per year

    Benefits:

    • 403(b)
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Parental leave
    • Professional development assistance
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    License/Certification:

    • Driver's License (Preferred)

    Shift availability:

    • Day Shift (Preferred)

    Ability to Commute:

    • Honolulu, HI 96816 (Preferred)

    Work Location: In person

  • 23 Days Ago

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Guest Services Supervisor - Women & Family Shelter
  • The Institute for Human Services, Inc.
  • Honolulu, HI FULL_TIME
  • Summary: Facilitate a warm and welcoming environment of Ho’okipa (Hospitality) for all guests and visitors of IHS at designated service locations. Implement policies and procedures that impact the hea...
  • 4 Days Ago

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SERVICES SUPERVISOR ($20-50M)
  • Navy Exchange Service Command
  • Harbor, HI FULL_TIME
  • This job offer is not available in your country. Job Summary Responsible for the supervision of direct run and concessionaire operated services departments at an Exchange and its branches. Duties and ...
  • 9 Days Ago

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Relief Guest Services Supervisor
  • Pyramid Global Hospitality
  • Kahuku, HI FULL_TIME
  • We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and lead...
  • 12 Days Ago

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Treatment Services Supervisor
  • The Salvation Army USA Western Territory
  • Honolulu, HI FULL_TIME
  • DescriptionDepartment: Women's Way Date: April 2024 Position: Substance Use Treatment Clinical Supervisor Reports to: Clinical Director Status: Full Time, Exempt Schedule: Flexible Family Treatment Se...
  • 1 Month Ago

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Guest Services Supervisor
  • Highgate
  • Honolulu, HI FULL_TIME
  • HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets includi...
  • 14 Days Ago

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Supervisor - Member Services Supervisor
  • Community Health Group
  • Chula Vista, CA
  • Job Description Job Description POSITION SUMMARY Supervises the daily activities of Member Services Specialists (MSS) an...
  • 6/11/2024 12:00:00 AM

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Bilingual Member Services Coordinator
  • TEKsystems
  • Fort Lauderdale, FL
  • *Description:* Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This ...
  • 6/10/2024 12:00:00 AM

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Idaho Member Services Coordinator
  • Northwest Youth Corps
  • Boise, ID
  • Northwest Youth Corps Member Services Coordinator LOCATION: Northwest Youth Corps Boise, Idaho Office. Will require 20% ...
  • 6/10/2024 12:00:00 AM

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Member Service Representative
  • Ymcade
  • Wilmington, NC
  • ** Member Service Representative** **Job Category****:** MEMBER SERVICES **Supervisor****:** Malinda Leonard **Requisiti...
  • 6/10/2024 12:00:00 AM

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Health & Welfare Member Services Supervisor
  • UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA
  • Concord, CA
  • Job Description Job Description OVERVIEW: Established in 1957, UFCW and Employers Trust, LLC, also known as the Trust Fu...
  • 6/9/2024 12:00:00 AM

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Member Service Supervisor
  • LHH
  • Concord, CA
  • Member Services Supervisor LHH Recruitment Solutions is currently seeking a Member Service Supervisor in Concord, CA. Th...
  • 6/8/2024 12:00:00 AM

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Customer Services Rep 1, ANTHEM
  • Regal Medical Group, Inc.
  • Northridge, CA
  • Job Description Position Summary: We are looking for Customer Service, Member Services Coordinator to join our Member Se...
  • 6/8/2024 12:00:00 AM

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Member Service Coordinator (Assistant Manager) - Peoria Service Center. Aurora, CO
  • Ent Credit Union
  • Aurora, CO
  • ** Member Service Coordinator (Assistant Manager) - Peoria Service Center. Aurora, CO** **Job Category****:** Service Ce...
  • 6/7/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$64,151 to $80,511