Member Services Representative jobs in Utah

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

T
Member Services
  • Troon
  • Heber, UT PART_TIME
  • Essential Functions & Accountabilities

    • Responsible for properly checking in all Members and their Guests.
    • Greet each customer with a smile and a friendly greeting
    • Book court times, training appointments and group fitness classes both in person and on the phone
    • Be courteous and polite on the telephone as well as face to face contact
    • Maintain positive relations and rapport with members and guests
    • Be familiar with roles of all staff so that you can direct guests to the appropriate staff member
    • Listen to guests inquiries and complaints and deal with them in a responsible and professional manner.
    • Assist in cleaning and straightening of the pro shop
    • Assist with inventory controls and the sale of merchandise
    • Fully understand the basic POS/ inventory system functions and procedures
    • Promote upcoming events and programs to members and guests
    • Making blended smoothies as well as providing our members and their guests with information regarding our products
    • Pour wine and beer, along with other beverages. Wash glassware and utensils after each use. Serve food to customers seated at the bar or in lounge veranda area
    • Clean up after customers and clean work area. Arrange bottles and glasses to make attractive displays
    • Help manage inventory of beer/wine/other beverages, smoothie juice/add-ons, snacks, and bar supplies
    • Know and enforce all the rules, policies, and procedures at the Club
    • Follow and complete all opening and closing procedures established by the Club
    • Empty the towel bins and perform laundry with the member towels on each shift.

    Education/Experience:

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

    Previous Customer Service Experience

    Previous Point of Sale experience

    Physical Demands:

    Frequently stands and uses hands; reaches with hands and arms, talks or hears. Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.

    Environment/Noise:

    Occasionally works in outdoor weather conditions. Noise level is moderate.

    Full Time employees receive benefits:

    Company benefits offered including medical, dental, vision, life insurance and 401k

    Job Knowledge, Skill, and Ability Preferences:

    • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
    • Retail sales experience is preferred.
    • Computer proficiency including but not limited POS, Microsoft Office applications, social media and other programs related to tennis such as tennisdirector.com or ClubAutomation.

    This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
  • Just Posted

F
Sales representative
  • Focus Services
  • Roy, UT FULL_TIME
  • Want to work for an AWESOME company with AWESOME staff and AWESOME benefits? Well Focus is your place! EARN $14.00 Starting wage Bonus and Clearview points for our internal store! As an employee for F...
  • Just Posted

P
Member Services Billing Coordinator
  • Paiute Indian Tribe of Utah
  • Cedar, UT FULL_TIME
  • Under the supervision of the Member Services Manager, processes claims and authorizations for qualifying members of Member Services programs offered the Paiute Indian Tribe of Utah. Coordinates collec...
  • 9 Days Ago

U
Guest Services Representative
  • University of Utah Healthcare
  • Salt Lake, UT FULL_TIME
  • DetailsOpen Date 01/26/2024Requisition Number PRN14515NJob Title Office AssistantWorking Title Guest Services RepresentativeJob Grade BFLSA Code NonexemptPatient Sensitive Job Code? NoType Non Benefit...
  • 24 Days Ago

Z
Guest Services Representative
  • Zermatt Resort
  • Midway, UT FULL_TIME
  • There is the "What" we do, the "How" we do it, but more importantly, there is the "Why" we do it. Do you know your "WHY"? Apply today to join Zermatt Utah & be a part of a team that is making a differ...
  • 24 Days Ago

P
Patient Services Representative
  • Peak ENT Associates LLC
  • Provo, UT FULL_TIME
  • Position Description: About Us: Peak ENT Associates is a leading Otolaryngology (Ear, Nose, and Throat) practice committed to providing exceptional healthcare services to our patients. We are seeking ...
  • 29 Days Ago

A
Member Services Representative>
  • Ajilon
  • Sacramento, CA
  • Ajilon - JobID: 6EBF4669-2922-4AF6-9A31-99EEECE45A65 [Guest Service / Front Desk] As a Member Services Rep at Ajilon, yo...
  • 6/2/2024 12:00:00 AM

P
Member Services Representative
  • Planet Fitness
  • Pearland, TX
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 6/2/2024 12:00:00 AM

A
Member Services Representative
  • Anytime Fitness
  • Loudon, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/1/2024 12:00:00 AM

A
Member Services Representative
  • Anytime Fitness
  • Sweetwater, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/1/2024 12:00:00 AM

A
Member Services Representative
  • Anytime Fitness
  • Avon, IN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 5/31/2024 12:00:00 AM

D
Member Service Representative
  • Dinjob
  • Oklahoma City, OK
  • Tinker Federal Credit Union has an immediate opening for a Member Service Representative/Teller. The primary responsibil...
  • 5/31/2024 12:00:00 AM

T
Member Service Representative
  • Trupartner Credit Union
  • Cincinnati, OH
  • * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
  • 5/31/2024 12:00:00 AM

C
Member Services Representative
  • Capitol Dental Care
  • Salem, OR
  • Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engagi...
  • 5/29/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$34,026 to $41,295