Member Services Representative jobs in Pennsylvania
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Business Systems Administrator (Remote)
- Member Business Financial Services
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Trevose, PA
FULL_TIME
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Member Business Financial Services, L.L.P. (MBFS), a credit union-owned company, is looking for a Business Systems Administrator (Remote). This position is responsible for assessing information technology systems and overseeing the execution of the Member Business Financial Services, LLC (MBFS) business operation systems on a day-to-day basis. Maintain focus on implementing company projects and meeting with MBFS leadership to plan new initiatives. Test new software versions with the assistance of staff members. Serve as liaison to the company's key software and support vendors.
Responsibilities Include- Provide professional support and user training for end users of personal computers or their associated networks, hardware, software, or peripherals; Manage physical workstations and supporting devices for new and existing staff members.
- Manage new and existing user setup for internal and existing stakeholders across company systems including but not limited to SFTP, Loan Manager, LaserPro, nCino, MYCUBusinessLoan, and other company systems.
- Address login and user inquiries for MYCUBusinessLoan system.
- Evaluate and resolve network connectivity or communications systems issues.
- Oversee upgrades and testing for new versions of loan support software.
- Develop and maintain documentation related to systems or workstations.
- Ensure systems and workstations are compliant with organizational policies and security standards.
- Create reports and manage reporting process for MBFS systems in consultation with third-party support providers, credit union clients, and MBFS staff members.
- Serve as liaison for internal staff members and third-party auditors/reviewers in support of audits and SOC reports.
- Support company management in fully analyzing and utilizing available data in the company's reporting portals.
- Support data optimization for management.
- Three to five years of relevant experience supporting software and/or IT systems for lending or financial services.
- A two-year college degree, or completion of a specialized course of study at a business or trade school, or completion of a specialized and extensive in-house training or apprenticeship program.
- Experience with loan processing systems.
- Working knowledge of Laser Pro, PCFS Solutions/Loan Manager and/or nCino (Salesforce) platforms.
- Advanced level knowledge of personal computer systems including Microsoft Office products.
- Knowledge of Credit Union products and services a plus.
- Proven ability to work independently and demonstrate the ability to react to changing needs of the department.
- Strong decision-making and organizational skills.
- 4 Days Ago
Employment Opportunities
- Member Business Financial Services
-
PA, PA
FULL_TIME
- MBFS, a credit union-owned company, is looking for hardworking, knowledgeable individuals to join our team. Our team helps credit unions originate, analyze, and manage commercial loans through a wide ...
- 1 Month Ago
Business Systems Administrator
- Member Business Financial Services
-
PA, PA
FULL_TIME
- Member Business Financial Services, L.L.P. (MBFS), a credit union-owned company, is looking for a Business Systems Administrator (Remote). This position is responsible for assessing information techno...
- 1 Month Ago
Member Representative
- AppleOne Employment Services
-
Carbondale, PA
FULL_TIME
- This is a great opportunity to earn a 6 figure salary and no experience required! We will train you with the best on our team. We take pride in our tenure and sales knowledge and provide 3 weeks of on...
- 6 Days Ago
Member Services Representative
- Fitness Ventures, LLC (Crunch Fitness)
-
Pittsburgh, PA
PART_TIME
- The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
- 8 Days Ago
Member Services Representative
- United FP
-
Irwin, PA
FULL_TIME
- THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
- 10 Days Ago
Member Services Representative jobs at Popular Companies
Member Services Representative
- Capitol Dental Care
-
Salem, OR
- Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engagi...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Loudon, TN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Xponential Fitness
-
Bellaire, TX
- Row House is a boutique fitness concept that strives to give people of all different fitness levels an efficient, high-c...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Planet Fitness
-
Wichita Falls, TX
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Madison, WI
- Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilitie...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Greater Nevada Credit Union
-
Minden, NV
- Overview: At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and ea...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Trupartner Credit Union
-
Cincinnati, OH
- * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
- 6/10/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Ellettsville, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/9/2024 12:00:00 AM
About Pennsylvania
Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east.
Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$35,788 to $43,433