Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
IN PERSON ONLY - NO REMOTE POSITIONS
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Company Description
The American Medical Billing Association (AMBA) is dedicated to providing resources, education, knowledge, and tools for professional billers and billing company owners. With a focus on professional growth and development, we offer a wide range of critical resources, including professional credentials, educational webinars, and networking opportunities. Our association supports both new and experienced billers by providing education, ongoing training, and certification programs. We also collaborate with technical schools, colleges, and universities across the nation to offer medical billing training programs.
You can read more about us here: https://www.americanmedicalbillingassociation.com/about-the-amba/
Most of our work is done online and through the phone. There is not any face-to-face contact with anyone besides co-workers, postal workers, and the occasional solicitor.
Please do not apply unless you are willing and able to learn new skills through your own research.
Requirements to Apply:
We are like a family here, but we expect everyone to do their job. Pay will be based on your skill level. There will be bi-annual performance reviews for bonuses/raises. We would like to hire someone that is looking for more than just a job. We want to hire someone who values loyalty, honesty, hard work, integrity, and family values. The ideal candidate would be someone who is reliable, articulate, organized, able to handle stressful situations professionally, pays attention to small details, is a quick learner, quick to catch on to new technology, and always strives to do their best.
If you lack some of the preferred skills, but you have experience being the front face of a company and day to day basic operations and are eager to learn, we can work with that and get you trained up fairly easily. We are a company that has been growing steadily since COVID. We would like to find someone who is ready to grow their potential.
Job Type: Full-time
Expected hours: No more than 40 per week
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Work Location: In person