JOB DESCRIPTION
Commercial Loan Servicing Specialist
JOB SUMMARY: The primary focus of the position will be to support the Commercial department of the Bank by providing a “Fast & Reliable Relationship Banking” experience to the Bank’s commercial clients and credit card clients through either proactive or responsive communication & delivery. To fulfill this duty, individual within this position will be part of a team cross trained to support a large variety of tasks in the Commercial Loan Servicing area. The Commercial Loan Servicing team will have direct internal & external customer support responsibilities, will be boarding and maintaining recently closed commercial loans within the Bank’s core system, as well as boarding and maintaining both commercial and consumer credit cards, maintain & work insurance tracking logs, be part of the escrow process, as well as various other duties. As each member of our team may be specialized in various job duties of our servicing department, the goal will be for our team to be cross trained in all areas of servicing to be able to assist our customers.
JOB DUTIES
ESSENTIAL FUNCTIONS
JOB SPECIFICATIONS
Education: High School Diploma or equivalent
Skills: Able to perform at a high level in a fast-paced environment. Possess an aptitude for problem-solving. Exceptional organizational and time management skills. Ability to read and understand loan documents. Proficient computer and Excel skills.
Experience: Previous loan servicing or loan operations preferred
ACCURACY AND ACCOUNTABILITY
Measured by the successful and timely completion of assigned duties.
SUPERVISED BY:
VP/Commercial Loan Operations
SUPERVISES
None
Dart Bank has an immediate opening for a Commercial Loan Servicing Specialist. Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we delivery exceptional customer service. We are a local business that cares about our employees and our community.
The Company is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).