Letter of Credit Officer jobs in Michigan

Description

This position is responsible for the collection management of various Vendor portfolios within the Global Vendor Finance group.

This includes both early and advanced stage collections, complex account reconciliations, and negotiating and resolving administrative barriers on large, multifaceted transactions.

Responsibilities :

Maintain asset quality by reducing the overall delinquencies through the use of sound, effective, and pro-active, commercial collection techniques

Resolution of complex issues impacting delinquencies, using research, reconciliation and analytical skills

Work within a Team of Leasing professionals supporting the Bank of America Global Leasing platform

Ensure that all assigned accounts are thoroughly worked which includes prompt and consistent contact and follow-up by way of phone calls and email

Meet all departmental goals, including overall and individual delinquency targets

Meet collection targets set for late payment interest income

Early identification of contracts that warrant further collection efforts to minimize loss

Prompt notification and escalation of all potential issues to management

Provide all customers with professional and courteous service

Resolve accounts and work with customers to maintain a current payment status by assisting with invoicing concerns, general inquiries, and account reconciliation

Employ excellent verbal communication skills, including listening, probing and negotiating with customers to create a sense of obligation / urgency to resolve delinquency

Maintain an excellent rapport with Vendors, Credit, Operations and Relationship Management personnel

Ability to reconcile accounts

Required Qualifications

6 years of commercial collection experience

Commercial equipment leasing experience

Desired Qualifications

Retail collections experience with knowledge of logistic transportation industry

Skills : Adaptability

Adaptability

Attention to Detail

Data Collection and Entry

Prioritization

Recording / Organizing Information

Analytical Thinking

Critical Thinking

Issue Management

Oral Communications

Problem Solving

Collaboration

Credit and Risk Assessment

Decision Making

Innovative Thinking

Written Communications

Minimum Education Requirement :

Shift :

1st shift (United States of America)

Hours Per Week :

Last updated : 2024-05-23