Kitchen Manager jobs in District of Columbia

Description

Mission of Miriam’s Kitchen:

Miriam’s Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to the chronically homeless.

Social Services Program Summary:

The Social Services Program works to help guests connect to needed services and care, with a priority on securing housing and maintaining housing with support from Miriam’s Kitchen and community providers. The program seeks to help guests be as healthy as possible and be able to successfully pursue their goals. 

Services are delivered in our dining room in conjunction with the breakfast and dinner we serve every weekday. Miriam’s Kitchen case managers invite guests to receive a wide range of social services either at Miriam’s Kitchen or through community services, including mental health, medical, and substance abuse services, assistance finding adequate shelter and permanent housing, connection to employment, and help meeting other immediate needs such as clothing, toiletries, transportation, and haircuts. By creating an atmosphere of hospitality where guests can choose how they receive support, Miriam’s Kitchen is able to build relationships with many vulnerable individuals who have difficulty connecting with services due to complex barriers such as a mental illness or problems with substance abuse. Miriam’s Kitchen also seeks to build a sustaining community for our guests that draws on their creative gifts through Miriam’s Studio, which invites guests to participate in group activities such as art therapy and creative writing workshops, yoga sessions, wellness programs, and advocacy groups.

Position Summary:

The Senior Case Manager I will provide a variety of direct services to homeless individuals; supervise Case Managers and/or interns as determined by the Clinical Director; work to continuously improve effective program performance and collaborate with other providers and policymakers to meet the needs of homeless individuals in Washington, DC. 

Essential Duties and Responsibilities:

· Act as one of the lead case managers in busy case management and meal program serving 150 guests per meal. Coordinate services to ensure that all aspects of the program run smoothly and respond to any crises that arise. 

· Develop trusting relationships with guests and engage them in services for housing, mental health, substance abuse, health, education, and employment. Facilitate referrals to services to ensure a smooth and established connection.

· Maintain written and computerized records, compile reports and complete other program documentation (e.g. case notes, incident reports, etc.). Maintain appropriate confidentiality of guests’ information and records.

· Assist in the hiring, interview, and onboarding processes for staff.

· Work to promote an inclusive and diverse Social Services team including consideration for race, ethnicity, neurodiversity, gender and sexual orientation, and various forms of relevant lived experience.

· Provide weekly supervision to staff/interns along with in-the-field support as needed.

· Engage guests during the Miriam’s Studio program and help ensure smooth functioning of studio groups.

· Participate actively in regular supervision, team meetings, and other all-staff meetings and events. 

· Participate in program planning meetings and actively look for ways to evaluate and improve the performance of the Social Services program.  

· Support and encourage activities of Miriam’s Kitchen volunteers.

· Identify advocacy priorities of guests and be a strong leader in Miriam’s Kitchen advocacy efforts to end chronic homelessness in Washington, DC. 

· Participate in relevant homeless services provider groups, advocacy coalitions, and city policy workgroups.

Requirements

Key Qualifications:

· A minimum of two years of experience working in services for people experiencing homelessness, mental health issues, and/or substance abuse issues.

· Intermediate training and/or experience in supervision and program management.

· Knowledge of community resources available to homeless individuals.

· Ability to work as a member of a culturally diverse team.

· Flexibility and openness to working in a fast-paced program services environment with guests from diverse racial, cultural, and socio-economic backgrounds.

· Strong communications skills.

· Strong organizational skills.

· Strong boundaries. 

· Spanish language ability preferred, but not required.

Benefits

Miriam’s Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.

Miriam’s Kitchen values diversity in thought and experience and is committed to assembling a diverse workplace. People of color, people with lived experience in the issues MK works on, veterans, and LGBTQIA persons are strongly encouraged to apply.