IT Vendor Management Analyst jobs in Texas

IT Vendor Management Analyst is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Vendor Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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IT Operations Analyst/Vendor Management
  • Sally Beauty
  • Denton, TX OTHER
  • Overview

    Job Title: IT Operations Analyst/Vendor Management

    (This position is Hybrid working 2 days a week in the Denton Texas Support Center)

    “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

    Essential Function

    The IT Operations Analyst is a crucial role responsible for managing and optimizing the day-to-day IT operations within an organization, particularly in environments that involve collaboration with Managed Service Providers (MSPs). This role involves overseeing the delivery of IT services, ensuring efficiency, and maintaining a high level of performance and availability for critical systems and applications.

    Knowledge, Skills And Abilities

    • Bachelor's degree in Information Technology, Finance, Business, or a related field.
    • 5-10 years of experience in IT operations, with a focus on financial management, contract management, and software license management.
    • Relevant certifications in financial management, ITIL, or vendor management are advantageous.
    • Proven track record of successful budgeting and vendor management.
    • Must be proficient in financial analysis, budgeting, and cost optimization.
    • Knowledge of contract negotiation and management principles.
    • Familiarity with software license management tools and practices.
    • Proficiency in ITIL Practices and methodologies.
    • Strong understanding of IT Infrastructure, systems, and applications.
    • Knowledge of many, if not most, aspects of an enterprise technology architecture
    • Knowledge of information principles and processes
    • Understanding of network and security architecture
    • Understanding and knowledge of system development life cycle methodologies (such as waterfall, spiral, agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps)
    • Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)
    • Understanding and knowledge of IT standards and controls


    Primary Duties

    25% IT Operations Management: Oversee the day-to-day IT operations, ensuring the availability, reliability, and performance of systems and services. Collaborate with internal teams and external Managed Service Providers to align operations with business objectives.

    20% Vendor Management: Manage relationships with third-party vendors, especially MSPs, ensuring adherence to service level agreements (SLAs) and contractual obligations. Conduct regular performance reviews and evaluate the effectiveness of MSP services.

    15% Financial Management: Develop and manage the IT operations budget, ensuring cost-effectiveness and optimal resource allocation. Monitor expenditures, analyze variances, and provide financial reports to senior management.

    15% Contract Management: Oversee contracts with third-party vendors, including MSPs, ensuring compliance with terms and conditions. Collaborate with legal and procurement teams to negotiate and review contracts, renewals, and amendments.

    5% Incident and Problem Management: Respond to and resolve IT incidents in a timely manner. Analyze recurring issues and coordinate with relevant teams to implement permanent solutions.

    5% Capacity Planning and Optimization: Monitor and analyze system performance, identifying opportunities for optimization. Collaborate with MSPs to ensure that IT infrastructure and resources meet current and future business needs.

    5% Change Management: Work closely with the Change Management team to assess and implement changes to the IT environment. Ensure that changes are implemented with minimal impact on operations and in compliance with organizational standards.

    5% Security and Compliance: Collaborate with the security team to implement and enforce security policies and practices. Ensure compliance with industry regulations and standards.

    5% Software License Management: Maintain an accurate inventory of software licenses, ensuring compliance with licensing agreements. Optimize software license usage and costs, identifying opportunities for consolidation or renegotiation.

    Competencies and Attributes

    • Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
    • Strong leadership skills
    • Excellent analytical and technical skills
    • Excellent written and verbal communication skills
    • Excellent planning and organizational skills
    • Ability to understand the long-term ("big picture") and short-term perspectives of situations and how they relate to achieving targeted business outcomes
    • Ability to estimate the financial impact of technology alternatives
    • Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes


    Working Conditions And Physical Requirements

    The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

    The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

    Benefits

    We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

    Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
  • 9 Days Ago

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IT Operations Analyst/Vendor Management
  • Sally Beauty Holdings
  • Denton, TX FULL_TIME
  • Overview Job Title: IT Operations Analyst/Vendor Management (This position is Hybrid working 2 days a week in the Denton Texas Support Center) “At Sally Beauty Holdings, we find beauty in diversity. O...
  • 13 Days Ago

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Senior IT Vendor Management Analyst
  • academy
  • Katy, TX FULL_TIME
  • Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Job Description: Education: Associates degree or equivalent completed course...
  • 2 Months Ago

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Senior IT Vendor Management Analyst
  • Academy Sports + Outdoors
  • Katy, TX FULL_TIME
  • Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.Job Description:Education:Associates degree or equivalent completed courses r...
  • 2 Months Ago

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Senior IT Vendor Management Analyst
  • academy
  • Katy, TX FULL_TIME
  • Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Job Description: Education: Associates degree or equivalent completed course...
  • 2 Months Ago

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Senior IT Vendor Management Analyst
  • Academy Sports + Outdoors
  • Katy, TX FULL_TIME
  • Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.Job Description:Education:Associates degree or equivalent completed courses r...
  • 2 Months Ago

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Vendor Management Analyst
  • NJM Insurance Group
  • Trenton, NJ
  • Reporting to the designated Administrator, the Vendor Management Analyst (IT Contracts) is responsible for creation, exe...
  • 6/10/2024 12:00:00 AM

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Vendor Management Analyst
  • Zillow Group, Inc.
  • Seattle, WA
  • About the team Zillow Group Legal and Compliance is a service-oriented organization of skilled professionals who strive ...
  • 6/10/2024 12:00:00 AM

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IT Vendor Management Analyst
  • 21st Century Consultancy For U
  • Jersey City, NJ
  • Pre screen questionnaire: 1. Please elaborate candidate's experience in execution and implementation of IT Vendor Manage...
  • 6/9/2024 12:00:00 AM

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Vendor Management Analyst
  • Bally's Corporation
  • Providence, RI
  • Why Bally's? Bally's Corporation is one of the world's leading entertainment companies, with millions of players across ...
  • 6/8/2024 12:00:00 AM

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Vendor Management Analyst
  • Sierra Solutions
  • Princeton, NJ
  • Job Summary We are looking for a Vendor Management Analyst for our Pharmaceutical client. This role will oversee and opt...
  • 6/8/2024 12:00:00 AM

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Vendor Management Analyst II
  • Allegis Group
  • Hanover, MD
  • Overview: Job Summary: The Analyst is responsible for driving the vendor/partner management process, analyzing vendor pe...
  • 6/8/2024 12:00:00 AM

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Senior IT Vendor Management Analyst
  • Academy Sports + Outdoors
  • Katy, TX
  • Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and grow...
  • 6/8/2024 12:00:00 AM

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Vendor Management Analyst
  • BayVanguard Bank
  • Perry Hall, MD
  • Job Description Job Description Summary: Responsible for assisting SVP Compliance Officer in the executive of regulatory...
  • 6/7/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Management Analyst jobs
$60,353 to $79,420

IT Vendor Management Analyst in Syracuse, NY
In addition, we maintain contractual data security and privacy obligations with our partners and vendors, and our employees that have access to Customer and Job Seeker personal information are subject to access, use, and confidentiality policies.
January 02, 2020
IT Vendor Management Analyst in Kansas City, MO
Provides support to the organization for problems with vendor products and services.
February 12, 2020
IT Vendor Management Analyst in Scranton, PA
Evaluate customer requirements for products and vendors including controls in the environment.
December 09, 2019