IT Quality Assurance Manager jobs in Washington

IT Quality Assurance - Journey

Full Time | Permanent

Salary Range: $79,296 – $106,644 Annually

This is a telework position. Work may be performed anywhere within the state of Washington. The incumbent may be required to go into the office on an infrequent basis.

The Washington State Department of Corrections is seeking a dedicated, self-starter to join the Information Technology team as the IT Quality Assurance - Journey! As the leader of the Quality Assurance team, you will serve as an application testing specialist focused on developing and implementing test plans for OMNI and other software applications developed and/or maintained by DOC. 

In this role, you will be responsible for creating and updating system test cases and regression test cases, logging and tracking defects and enhancements and automating regression test cases. The position is responsible for performing functional testing, system testing, regression testing, system interface testing and conversion testing. In addition, you will be responsible for performing backend testing using highly complex SQL queries. 

You will be responsible for estimating and handling multiple testing efforts for assigned projects and responsibilities. A large responsibility will be to ensure the test team is specifically oriented to maintain an independent, objective stance ensuring quality in software prior to production release.

This is a unique opportunity to utilize your specialized IT skills ensuring the safety of all agency technology and information. If you see yourself as focused and able to work in a fast-paced environment, we encourage you to apply! 

A completed application packet will include:

• A detailed resume
• A cover letter regarding your interest for this position with our agency
• Three professional references

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As an IT Quality Assurance - Journey, some of your duties will include: 

• Developing and implementing test plans for testing high-risk mission critical software applications developed by DOC (such as OMNI) to include:
  1. Designing, developing and implementing detailed test plans, test cases, and test scripts
  2. Performing functional system testing, integration testing, regression testing and database testing
  3. Performing manual and automated testing on application
  4. Creating test cases to fully execute all conditions and paths of application systems 
• Ensuring quality of the software applications developed in support of the department's mission to include:
  1. Logging and tracking defects in the assigned functional areas and/or applications
  2. Working with project team members, Technical Analysts, Developers, Business Analysts and other Testers to resolve project issues related to requirements, design, technical, data and user acceptance testing
• Working independently to balance multiple testing activities as well as collaborate with other staff involved in the application development process to include:
  1. Effectively prioritizing and organizing multiple assignments involving competing priorities to produce results that are accurate, thorough, and on time
  2. Working with project team members, Technical Analysts, Developers, Business Analysts and other Testers to resolve project issues related to requirements, design, technical, data and user acceptance testing
  3. Support effective communications throughout the organization

What we need (required qualifications):

• Bachelor's degree (Bachelor of Arts or a Bachelor of Science Degree) from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent
   OR
• Four (4) years of IT Application Testing experience in a government setting

AND

• Four (4) years of experience in software testing, testing procedures, data analysis, and computer analysis
• Two years (2) skilled level of experience in developing, documenting and executing effective test plan and test cases for testing mission critical applications
• Two years (2) skilled level of experience in designing advanced SQL queries for database testing
• Two years (2) skilled level of experience in test management tools, e.g., HP ALM/Quality Center, Azure DevOps

What will make your application stand out (preferred qualifications): 

• At least one of the following computing environment certifications:
  1. Microsoft Certified Solutions Associate (MCSA)
  2. SQL Server 2012 or 2014
  3. Oracle Database SQL Expert
  4. Java Certification

Vision:  Working together for safer communities.

Mission:  Improving public safety by positively changing lives.

Our Commitment:  To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.   If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
   **Please note:  Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. 
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. 
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. 
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.  When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

Telework Details

This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.  Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.  Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer: 

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.   Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.