IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Description:
We are looking for a motivated, innovative thinker with an entrepreneurial spirit who promotes, develops, and oversees compliance of the company quality system. Effectively assuring compliance of customer requirements by managing quality policies, standards, procedures, programs, and practices while driving and facilitating continuous improvement.
JOB DUTIES:
Validates quality processes, documenting evidence, determining operational and performance qualifications, writing, and updating quality assurance procedures.
Setting up and maintaining controls and documentation procedures
Utilize and teach Lean tools including 5S, Kaizen, Value Stream Mapping, Poka-Yoke (mistake proofing), etc. Facilitate Kaizen events, as necessary.
Manages the execution and continuous improvement of implementing quality systems across the regional manufacturing sites in a coordinated and standardized rollout. This includes all aspects of procedures, training, and adhering to total product specifications.
Works directly with suppliers and customers to ensure compliance to quality requirements.
Maintains and improves product quality by completing company, system, compliance, and surveillance audits.
Facilitates analysis and coordinates activities related to process/system improvement projects.
Implements measures to improve inspection methods, equipment/tool performance, product quality, efficiency, and morale.
Conduct internal and supervise external process and system audits.
Visit suppliers and customers as required.
Establish programs to improve metrics using continuous improvement tools as well as actively participate in projects that support Lean Manufacturing initiatives resulting in improved profitability, workflow, and team performance. Proactively works to improve quality systems internally and externally to the plant.
Travels as necessary to meet with Divisional General Managers to establish best practices or to work with others in determining root cause or corrective action to quality issues.
Effective facilitation and execution of Value Stream Maps & Kaizen Events through all stages
Independently identifies process gaps, recommends, and implements process improvement.
Knowledge, Skills, and Requirements:
Bachelor Degree – Engineering preferred.
Expert knowledge in ISO9001 / IATF16949
Certified QMS Auditor and highly skilled with improving quality systems.
Demonstrated ability to develop and embed Lean strategies to drive improvements in both manufacturing and warehouse business processes.
Expert-level knowledge of Lean and Continuous Improvement methods, as well as industry insight.
Ability to write reports, business correspondence and procedure manuals.
Experience with quality requirements and the required documentation:
PPAP, 8D, FMEA, APQP, Control Plans
Extensive knowledge of the quality core tools that include APQP, FMEA, MSA, PPAP, and SPC.
Ability to travel 25-30% of the time
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Job Type: Full-time
Pay: $110,000.00 - $135,000.00 per year
Benefits:
Schedule:
Application Question(s):
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person