IT Quality Assurance Director jobs in Pennsylvania
IT Quality Assurance Director is responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software. Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process. Being an IT Quality Assurance Director requires a bachelor's degree. Typically reports to a top management. The IT Quality Assurance Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an IT Quality Assurance Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added IT Quality Assurance Director jobs
Director of Quality Assurance and Compliance
- Partners For Quality
-
Pittsburgh, PA
FULL_TIME
-
Overview
ORGANIZATION: Allegheny Children’s Initiative
DEPARTMENT: Administration
POSITION: Director of Quality Assurance and Compliance
STATUS: Full-Time; 40 hours/week
HOURS: M-F 9am-5pm
LOCATION: Throughout Allegheny County
Allegheny Children’s Initiative, a subsidiary of Partners For Quality Inc., is a non-profit organization that provides mental and behavioral health community-based services to children, adolescents and families throughout Allegheny and Washington Counties. Based in Pittsburgh’s South Side, we provide Intensive Behavioral Health Services, Service Coordination, Student Assistance, Parent-Child Interaction Therapy, and Family Based Mental Health programs. All employees of Allegheny Children’s Initiative are expected to act and conduct services in a socially just, and culturally competent manner. Employees are supported in these efforts through ongoing development and trainings such as trauma-informed care, co-occurring integrated treatment methods, and many other efforts.
Responsibilities
The Director of Quality Assurance and Compliance is responsible for overseeing and managing all aspects of quality assurance and compliance at Allegheny Children’s Initiative. This role assists the Executive Director with the design, development, implementation, evaluation and management of a comprehensive outcome-oriented service delivery system. This position develops, and maintains agency quality assurance and compliance policies, procedures, and practices to uphold the highest standards of care and ethics. All responsibilities shall be completed in a manner consistent with the vision, mission and values of the organization.- Quality Assurance Strategies: develop and implement comprehensive quality assurance strategies and procedures tailored to the unique needs of behavioral health services. This includes establishing quality metrics, performance indicators, and outcome measures to assess the effectiveness of programs. Establish practices and protocols to ensure compliance with industry standards and regulatory requirements.
- Regulatory Compliance: Stay up-to-date with all program regulations and ensure the organization’s compliance with federal, state, local and MCO standards and regulations. These include requirements for licensure, accreditation, and privacy laws (HIPAA).
- Quality Control: Establish and maintain quality control processes to monitor and evaluate the quality of services, and benchmarking processes throughout the organization.
- Risk Management: Identify potential risks related to the delivery of behavioral health services and develop mitigation strategies to address them effectively and efficiently. This may include addressing issues such as confidentiality breaches, FWA investigations, and consumer complaints.
- Quality Improvement: Lead continuous improvement initiatives to enhance service delivery, operational efficiency, client outcomes, and consumer satisfaction. Collaborate with program leadership to implement best practices and innovative approaches to care. Oversee employee suggestion box.
- Auditing and Monitoring: conduct internal audits and assessments to monitor compliance with quality standards and regulations, as well as identify areas for improvement. Oversee peer case reviews procedures to align with program requirements.
- Documentation and Reporting: Maintain accurate documentation of quality assurance activities and regulatory compliance efforts. Prepare reports for senior leadership, regulatory agencies, and accreditation bodies as required. These include, but are not limited to, quarterly Performance and Quality Improvement reports, incident management reporting, program specific reporting, and COA accreditation. Facilitate quarterly Performance and Quality Improvement meetings.
- Compliance Training and Education: Provide training and guidance to staff on quality assurance, compliance requirements, ethical standards, and best practices. Ensure that all employees understand their roles and responsibilities in maintaining quality and compliance. Obtain and maintain trainer status for Nonviolent Crisis Intervention. Conduct initial and yearly trainings. Agency lead for Relias learning management system.
- Collaboration: Collaborate with teams throughout agency, including but not limited to, program leadership, Human Resources, IT, fiscal, and Quality Assurance to ensure alignment with and integration of quality assurance processes. Assist program leadership with monitoring by DPW, County authorities, Managed Care Organizations, and COA accreditation.
- External Relationships: Serve as a liaison with external stakeholders, such as regulatory agencies, accrediting bodies, and community partners. Represent the agency in regulatory reviews, audits, accreditation, and other compliance-related activities.
- Consumer Focus: Champion a consumer-focused approach to quality, ensuring that services are focused on consumer outcomes and satisfaction. Oversee consumer satisfaction practices and address areas of concern.
- Manage and supervise the following positions: Intake Services Coordinator; Administrative Assistant; and Clerical Assistant.
- Other related duties as assigned.
CASH INCENTIVES- $2,000 Sign on Incentive
- $1,000 Employee Referral (for successfully referring someone to employment)
Full-Time employees enjoy a generous benefits package:- Health Insurance (Highmark BCBS), Dental and Vision Insurances (United Healthcare)
- $1,200 cash payout option in lieu of Health Insurance coverage
- Paid time off
- Paid sick time
- Paid holidays
- Optional 401(k) with Employer match
- Approved agency for Public Student Loan Forgiveness
- Hybrid work environment
- Credit towards C.E.U.s
- Paid orientation and training
- Free parking
- Mileage reimbursement
- Company issued laptop and cell phones for work use
- Employee Activities, Rewards and Recognition Programs
- Comprehensive Employee Assistance Program
- Cell Phone discount (Verizon)
- Interested applicants can choose to apply in any of the following ways:
- Email resumes: Careers@PFQ.org
- Text PFQJOBS to 97211
- Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136
www.PFQ.org
AlleghenyChildrens.org
Partners For Quality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications- Master’s Degree in a Human Services related field
- Minimum of four years mental health related experience
- Minimum of two years management / supervisory experience
- Thorough understanding of behavioral health regulations, standards of care, and ethical guidelines.
- Strong leadership skills with the ability to inspire and motivate teams to achieve quality and compliance goals.
- Analytical mindset with strong problem solving skills and attention to detail.
- High degree of integrity and strong ethics.
- Excellent communication and computer skills.
- Valid Driver’s license
- Use of personal vehicle required
- Act 33 / 34 and FBI clearances required
USD $60,000.00/Yr.
Maximum Compensation
USD $64,000.00/Yr. - Just Posted
Director of Quality Assurance, Manufacturing
- Utz Quality Foods, Inc
-
Hanover, PA
FULL_TIME
- Utz Quality Foods is seeking a Director of Quality Assurance, Manufacturing. The Director of Quality Assurance, Manufacturing is responsible to organize, direct, control and evaluate the operations of...
- 24 Days Ago
Quality Assurance Tester
- Stellent IT
-
Philadelphia, PA
FULL_TIME
- Job Title: Quality Assurance TesterLocation: Philadelphia, PAPhone SkypeNote: Additional skills - Software Testing, Test Cases, Test AutomationSkill Examples To Use In Write Up Ability to Create, Revi...
- 7 Days Ago
IT - Quality Assurance
- Computer Enterprises, Inc.
-
Pittsburgh, PA
FULL_TIME
- Job DetailsJob Description: Duration: ContractLocation/Remote/Workspace: hybridPosition Location: (5 days per week initially, then scale back to Hybrid 2-3x per week as you learn and connect with the ...
- 2 Days Ago
IT Quality Assurance Engineer
- VARITE INC
-
Indiana, PA
CONTRACTOR
- Company Name: VARITE India Private LimitedAbout The ClientA global engineering simulation software company that provides product design and testing solutions across various industries. The simulation ...
- 3 Days Ago
Analyst, Quality Assurance (IT)
- Cybertec, Inc
-
Malvern, PA
FULL_TIME
- Client: DaVita Req # 18701839 Job Title: Analyst, Quality Assurance (IT) Location: Malvern, PADuration: 6 months(Pay Rate: $45/hr on C2C Need only 4 year good fit candidateManual Testing, Database Tes...
- 16 Days Ago
IT Quality Assurance Director jobs at Popular Companies
Quality Assurance Director
- RHA Health Services
-
Knoxville, TN
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IT Quality Assurance Director
- Cybrex LLC
-
Norfolk, VA
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Quality Assurance Director - Hybrid role in Issaquah, Washington
- Gallagher
-
Seattle, WA
- About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best pos...
- 6/11/2024 12:00:00 AM
Quality Assurance Director
- Hiring Now!
-
Hanover, PA
- JDP is seeking a Director of Quality Assurance in Hanover, PA area! The candidate will be responsible for establishing a...
- 6/8/2024 12:00:00 AM
Food Safety & Quality Assurance Director
- Hiring Now!
-
Vernon Hills, IL
- The Judge Group searching for a Director, Food Safety & Quality Assurance. The Director of FSQA will lead aspects of foo...
- 6/8/2024 12:00:00 AM
Associate Quality Assurance Director, Medical Device Combina
- Idaho State Job Bank
-
Boise, ID
- Associate Quality Assurance Director, Medical Device Combina at Merck in Boise, Idaho, United States Job Description Job...
- 6/8/2024 12:00:00 AM
Quality Assurance Director
- Aldi Inc.
-
Batavia, IL
- Ready to lead an award-winning team? As an ALDI executive, you are responsible for driving and implementing the key init...
- 6/7/2024 12:00:00 AM
Quality Assurance Director
- State of Indiana
-
Evansville, IN
- Quality Assurance Director Date Posted: Jun 3, 2024 Requisition ID: 444757 Location: Evansville, IN, US, 47714 Work for ...
- 6/7/2024 12:00:00 AM
About Pennsylvania
Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east.
Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Quality Assurance Director jobs
$198,143 to $275,120
Most Popular Cities in Pennsylvania for IT Quality Assurance Director Jobs
What does an IT Quality Assurance Director do?
IT Quality Assurance Director in Kennewick, WA
A quality assurance model, including checklists, for activity relative to network and desktop computer support.
February 19, 2020
IT Quality Assurance Director in Saint Louis, MO
Quality assurance provides the mechanisms for paying close attention to details so that tasks are completed correctly and accurately every step of the way.
February 24, 2020
IT Quality Assurance Director in York, PA
Based on our compensation data, the estimated salary potential for IT Quality Assurance Director will increase 16 % over 5 years.
December 31, 2019