IT Contracts Manager jobs in Wisconsin

IT Contracts Manager creates, writes, negotiates and reviews hardware or software licensing contracts. Works with the Business Development team in establishing agreements that reflect the interests of partners and the company. Being an IT Contracts Manager also works with legal counsel when drafting licensing agreements. Ensures contract performance and rewrites or amends as necessary. Additionally, IT Contracts Manager requires a bachelor's degree. Must have a solid understanding of web technology. Typically reports to a head of a unit/department. The IT Contracts Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an IT Contracts Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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IT Support and Operations Manager
  • GoTech IT Solutions
  • Brookfield, WI FULL_TIME
  • GoTech IT Solutions invites you to join us as our newest IT Support and Operations Manager in Brookfield, WI! This is a full-time position where you'll lead our team to new heights in IT service provision. We offer a competitive salary ranging from $85,000 to $100,000 per year, along with company-wide benefits that include medical insurance, life insurance, paid holidays, and unlimited PTO. As our IT Support and Operations Manager , you'll enjoy flex-time, empowering you to balance work and life seamlessly. Apply now to seize this opportunity!

    Discover Who We Are

    At GoTech IT Solutions, our mission is simple yet impactful: to deliver cutting-edge IT solutions that empower businesses to thrive in the digital age. With a focus on enhancing the end-user experience, we specialize in providing best-in-class IT services to small to mid-sized businesses. We believe in technology that serves businesses, not the other way around!

    But what truly sets us apart is our vibrant company culture thriving within a dynamic and ever-expanding landscape. As a fast-growing Managed Service Provider (MSP) with an enviable clientele, we offer an environment where every day brings new challenges and opportunities. We're not just about keeping up; we're about staying ahead. Our commitment to talent development is unwavering, ensuring each team member not only feels fulfilled but also thrives in their professional journey. Join us at GoTech, where your potential meets limitless possibilities!

    What Your Day Entails

    Your schedule will be full-time, between 8 AM and 5 PM, after-hours, and weekend availability as needed.

    As our IT Support and Operations Manager, you'll be responsible for leading our team to deliver exceptional IT services to our clients.

    This Includes

    • Level 3 Support: Resolve Level 3 technical issues and serve as an advanced point of escalation for complex problems.
    • Service Requests: Execute complex service requests with precision and expert knowledge.
    • System Builds: Build and maintain a variety of systems including workstations, network gear, cameras, servers, and printers.
    • Service Calls: Conduct on-site and remote service calls to efficiently resolve issues.
    • Product Ownership: Manage products end-to-end, overseeing their documentation, performance, and troubleshooting.
    • Project Leadership: Lead projects from conception to delivery, coordinating with cross-functional teams to ensure successful execution.
    • Reporting & Analytics: Collect, analyze, and interpret service desk data to identify trends, measure performance against service level agreements (SLAs), and provide actionable insights.

    Qualifications

    • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
    • 4-5 years of experience in an advanced technical support role.
    • Demonstrated proficiency in managing Level 3 technical support tickets.
    • Proven leadership abilities and project management experience.
    • In-depth knowledge of computer systems, IT products, and networking.
    • Strong analytical, organizational, and problem-solving skills.
    • Excellent verbal and written communication skills.
    • Physical ability to lift heavy equipment and engage in field-oriented tasks.
    • Valid driver's license and willingness to travel for on-site service calls.

    Preferred Qualifications

    • Experience with professional services automation (PSA) and remote monitoring and management (RMM) tools like ConnectWise, Autotask, and Kaseya
    • Experience with Microsoft Windows Server roles, including Active Directory, DNS, DHCP, DFS, IIS, and GPO
    • Experience working with and deploying hypervisors such as Azure, AWS, Hyper-V, and VMWare ESX
    • Advanced to expert knowledge of Windows Desktop
    • Experience developing and managing ticketing and monitoring systems that are accountable to customer inquiries, portals, and SLAs
    • Knowledge of infrastructure backup solutions with Acronis, Cloud Backup, and DR
    • Strong understanding of technology and business productivity systems
    • Financial analytical skills, including cost control
    • Results-oriented, adaptable, self-motivated, energetic, encouraging, professional, and dependable characteristic traits
    • Exceptional customer service, communication, detail-oriented, multitasking, organizational, documentation, and time management skills
    • Keen sense of humor and the ability to laugh at some truly corny jokes

    DON'T WAIT - APPLY TODAY!

    Our initial application process is quick, easy, and mobile-friendly. Take the first step toward a rewarding career opportunity as our IT Support and Operations Manager today!

    Salary: $85000 - $100000 per year

    Job Posted by ApplicantPro
  • 8 Days Ago

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IT Support and Operations Manager
  • GoTech IT Solutions
  • Milwaukee, WI FULL_TIME
  • GoTech IT Solutions invites you to join us as our newest IT Support and Operations Manager in Brookfield, WI! This is a full-time position where you'll lead our team to new heights in IT service provi...
  • 29 Days Ago

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Senior Contracts Manager
  • Generac
  • Waukesha, WI FULL_TIME
  • A career at Generac means stepping into a company that leads technological advances. For more than five decades, Generac has designed and manufactured diesel, natural gas, and bi-fuel generators, but ...
  • 12 Days Ago

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Project Manager
  • MARS IT
  • Madison, WI FULL_TIME
  • Job DetailsNote: Hybrid position - Initially, position is on site (~30 days) and then may transition to hybrid. Once transition to hybrid, a minimum of 2 days in office a week. Job Description:Project...
  • 5 Days Ago

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Information Technology Project Manager
  • GlobalSource IT
  • Janesville, WI CONTRACTOR
  • We are hiring a Project Manager to support a Microsoft AX to D365 transformation project. You will work with the end client directly and collaborate with Deloitte as the implementation partner.This is...
  • 9 Days Ago

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Information Technology Program Manager
  • GlobalSource IT
  • Janesville, WI CONTRACTOR
  • We are currently seeking a qualified candidate for a hybrid position near Janesville, WI. Our client is looking for an IT Program Manager for a 7 month, through the end of year, contract role. The sta...
  • Just Posted

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IT Contract Manager
  • Tekfortune Inc
  • Des Moines, IA
  • DUTIES AND RESPONSIBILITIES Writes and edits contracts on behalf of DOM for IT goods and services Drafts, negotiates, an...
  • 6/11/2024 12:00:00 AM

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Contracts Manager
  • MAG Aerospace
  • Fairfax, VA
  • Position Summary: MAG Aerospace is looking for a Contracts Manager to join our team. This position is for an experienced...
  • 6/11/2024 12:00:00 AM

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Contract Manager
  • AUI Partners
  • Fort Worth, TX
  • The Contracts Manager will play a pivotal role in ensuring that our company operates in full alignment with relevant law...
  • 6/11/2024 12:00:00 AM

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Contracts Manager
  • ViaPlus by VINCI Highways
  • Carrollton, TX
  • ABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing...
  • 6/11/2024 12:00:00 AM

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Contract Manager
  • NKT
  • Cary, NC
  • Join NKT and become a Connector of the green tomorrow! NKT North America is searching for a team oriented, local Contrac...
  • 6/11/2024 12:00:00 AM

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Contract Manager
  • Equinix, Inc.
  • Louisville, KY
  • Who are we? Equinix is the world's digital infrastructure company, operating over 250 data centers?across the globe. Dig...
  • 6/11/2024 12:00:00 AM

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Contract Manager
  • Children's Wisconsin
  • Milwaukee, WI
  • At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system...
  • 6/11/2024 12:00:00 AM

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Contracts Manager
  • Amtec Global Solutions Inc
  • Tucson, AZ
  • Job Description Job Description Job Title: Contracts Manager - Onsite Industry: Aerospace / Defense Location: Tucson, AZ...
  • 6/11/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Contracts Manager jobs
$115,253 to $154,951

IT Contracts Manager in Nashville, TN
IT organizations put great focus into drawing up their outsourcing contracts, but those agreements alone do not guarantee satisfactory outcomes.
December 01, 2019