IT Capacity Planning Manager jobs in Wisconsin

IT Capacity Planning Manager manages staff responsible for monitoring the organization's data processing and storage needs and develops long-term plans to meet business requirements. Develops policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planning Manager documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planning Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The IT Capacity Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Capacity Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Support and Operations Manager
  • GoTech IT Solutions
  • Brookfield, WI FULL_TIME
  • GoTech IT Solutions invites you to join us as our newest IT Support and Operations Manager in Brookfield, WI! This is a full-time position where you'll lead our team to new heights in IT service provision. We offer a competitive salary ranging from $85,000 to $100,000 per year, along with company-wide benefits that include medical insurance, life insurance, paid holidays, and unlimited PTO. As our IT Support and Operations Manager , you'll enjoy flex-time, empowering you to balance work and life seamlessly. Apply now to seize this opportunity!

    Discover Who We Are

    At GoTech IT Solutions, our mission is simple yet impactful: to deliver cutting-edge IT solutions that empower businesses to thrive in the digital age. With a focus on enhancing the end-user experience, we specialize in providing best-in-class IT services to small to mid-sized businesses. We believe in technology that serves businesses, not the other way around!

    But what truly sets us apart is our vibrant company culture thriving within a dynamic and ever-expanding landscape. As a fast-growing Managed Service Provider (MSP) with an enviable clientele, we offer an environment where every day brings new challenges and opportunities. We're not just about keeping up; we're about staying ahead. Our commitment to talent development is unwavering, ensuring each team member not only feels fulfilled but also thrives in their professional journey. Join us at GoTech, where your potential meets limitless possibilities!

    What Your Day Entails

    Your schedule will be full-time, between 8 AM and 5 PM, after-hours, and weekend availability as needed.

    As our IT Support and Operations Manager, you'll be responsible for leading our team to deliver exceptional IT services to our clients.

    This Includes

    • Level 3 Support: Resolve Level 3 technical issues and serve as an advanced point of escalation for complex problems.
    • Service Requests: Execute complex service requests with precision and expert knowledge.
    • System Builds: Build and maintain a variety of systems including workstations, network gear, cameras, servers, and printers.
    • Service Calls: Conduct on-site and remote service calls to efficiently resolve issues.
    • Product Ownership: Manage products end-to-end, overseeing their documentation, performance, and troubleshooting.
    • Project Leadership: Lead projects from conception to delivery, coordinating with cross-functional teams to ensure successful execution.
    • Reporting & Analytics: Collect, analyze, and interpret service desk data to identify trends, measure performance against service level agreements (SLAs), and provide actionable insights.

    Qualifications

    • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
    • 4-5 years of experience in an advanced technical support role.
    • Demonstrated proficiency in managing Level 3 technical support tickets.
    • Proven leadership abilities and project management experience.
    • In-depth knowledge of computer systems, IT products, and networking.
    • Strong analytical, organizational, and problem-solving skills.
    • Excellent verbal and written communication skills.
    • Physical ability to lift heavy equipment and engage in field-oriented tasks.
    • Valid driver's license and willingness to travel for on-site service calls.

    Preferred Qualifications

    • Experience with professional services automation (PSA) and remote monitoring and management (RMM) tools like ConnectWise, Autotask, and Kaseya
    • Experience with Microsoft Windows Server roles, including Active Directory, DNS, DHCP, DFS, IIS, and GPO
    • Experience working with and deploying hypervisors such as Azure, AWS, Hyper-V, and VMWare ESX
    • Advanced to expert knowledge of Windows Desktop
    • Experience developing and managing ticketing and monitoring systems that are accountable to customer inquiries, portals, and SLAs
    • Knowledge of infrastructure backup solutions with Acronis, Cloud Backup, and DR
    • Strong understanding of technology and business productivity systems
    • Financial analytical skills, including cost control
    • Results-oriented, adaptable, self-motivated, energetic, encouraging, professional, and dependable characteristic traits
    • Exceptional customer service, communication, detail-oriented, multitasking, organizational, documentation, and time management skills
    • Keen sense of humor and the ability to laugh at some truly corny jokes

    DON'T WAIT - APPLY TODAY!

    Our initial application process is quick, easy, and mobile-friendly. Take the first step toward a rewarding career opportunity as our IT Support and Operations Manager today!

    Salary: $85000 - $100000 per year

    Job Posted by ApplicantPro
  • 8 Days Ago

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IT Support and Operations Manager
  • GoTech IT Solutions
  • Milwaukee, WI FULL_TIME
  • GoTech IT Solutions invites you to join us as our newest IT Support and Operations Manager in Brookfield, WI! This is a full-time position where you'll lead our team to new heights in IT service provi...
  • 29 Days Ago

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Manager Planning
  • Generac
  • Whitewater, WI FULL_TIME
  • *The formal title for this position is Manager, PlanningAt Generac, Our People help make the world safer, brighter and more productive. United by our Values, people with diverse backgrounds and points...
  • 9 Days Ago

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Project Manager
  • MARS IT
  • Madison, WI FULL_TIME
  • Job DetailsNote: Hybrid position - Initially, position is on site (~30 days) and then may transition to hybrid. Once transition to hybrid, a minimum of 2 days in office a week. Job Description:Project...
  • 5 Days Ago

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Information Technology Project Manager
  • GlobalSource IT
  • Janesville, WI CONTRACTOR
  • We are hiring a Project Manager to support a Microsoft AX to D365 transformation project. You will work with the end client directly and collaborate with Deloitte as the implementation partner.This is...
  • 9 Days Ago

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Information Technology Program Manager
  • GlobalSource IT
  • Janesville, WI CONTRACTOR
  • We are currently seeking a qualified candidate for a hybrid position near Janesville, WI. Our client is looking for an IT Program Manager for a 7 month, through the end of year, contract role. The sta...
  • Just Posted

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Supply Chain Planning Manager
  • Allegro MicroSystems
  • Manchester, NH
  • The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustain...
  • 6/10/2024 12:00:00 AM

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Data Center Technician
  • eXcell
  • Alpharetta, GA
  • At eXcell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit fo...
  • 6/10/2024 12:00:00 AM

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Capacity Planning Manager
  • Visionary Innovative Technology Solutions LLC
  • Dallas, TX
  • Proven experience in IT capacity management, particularly with critical applications and on-premises infrastructure. At ...
  • 6/8/2024 12:00:00 AM

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Data Center Technician
  • eXcell
  • Cincinnati, OH
  • As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal ...
  • 6/8/2024 12:00:00 AM

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Linux Administrator
  • Diverse Lynx
  • Palm Beach Gardens, FL
  • Must Have Technical/Functional Skills User Account Management Structured Query Language Network Traffic Packet Capture T...
  • 6/8/2024 12:00:00 AM

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Linux Administrator
  • Diverse Lynx
  • Palm Beach, FL
  • Role: Linux Administrator Location: Palm Beach Garden, FL Job Description: 7 + Year Must Have Technical/Functional Skill...
  • 6/8/2024 12:00:00 AM

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Linux Systems Administrator - TS/SCI w/Poly required
  • General Dynamics Information Technology
  • Herndon, VA
  • Transform technology into opportunity as a Linux Systems Administrator with GDIT. A career in enterprise IT means connec...
  • 6/7/2024 12:00:00 AM

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Windows Systems Administrator - TS/SCI w/Polygraph Required
  • General Dynamics Information Technology
  • Herndon, VA
  • Transform technology into opportunity as a Windows Systems Administrator with GDIT. A career in enterprise IT means conn...
  • 6/7/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Capacity Planning Manager jobs
$155,724 to $204,377

IT Capacity Planning Manager in Bradenton, FL
It includes planning, managing and optimizing the IT infrastructure that makes up the framework of your business.
January 11, 2020
IT Capacity Planning Manager in Utica, NY
With virtualization and the cloud, abstracted workloads cause data center capacity planning issues on existing and new infrastructure.
December 11, 2019
IT Capacity Planning Manager in Las Cruces, NM
Understanding and testing the capacity / disaster recovery / performance are all essential elements that must be done.
December 25, 2019